Financial Aid Liaison

Plaza College, located in Forest Hills, Queens, is seeking a motivated and student-focused Financial Aid Liaison to join our Enrollment Management team. Reporting to the Dean of Enrollment Management, the Financial Aid Liaison serves as an introductory point of contact for students and families navigating the financial aid process and plays a critical role in supporting student enrollment and success. This position is designed as a developmental opportunity for individuals interested in building a career in financial aid and higher education. The Financial Aid Liaison works closely with the Financial Aid Office, Admissions, and Enrollment Management, gaining hands-on experience with federal financial aid processes, student counseling, and enrollment services. High-performing candidates may have the opportunity to advance on an accelerated track to a Financial Aid Counselor position. Key Responsibilities

• Serve as the first point of contact for prospective and current students seeking information about financial aid and funding options.
• Guide students and families through the initial stages of the federal financial aid application process, including obtaining and submitting required documentation.
• Conduct proactive outreach to students to ensure timely completion of financial aid requirements and maintain enrollment readiness.
• Provide accurate information regarding financial aid procedures, deadlines, and next steps while escalating complex counseling matters to Financial Aid Counselors as appropriate.
• Manage communications with individual students and groups regarding financial aid requirements and processes.
• Collaborate with Admissions and Enrollment Management teams to support new student onboarding and enrollment initiatives.
• Participate in virtual information sessions for prospective students and provide follow-up guidance regarding admissions and financial aid processes.
• Maintain accurate records and assist with administrative functions related to student financial aid services.
• Support student success by helping remove financial barriers to enrollment and persistence.

Career Growth Opportunity This role offers a unique opportunity to develop expertise in financial aid administration and student services. The Financial Aid Liaison position is intended to provide foundational training and exposure to financial aid operations, making it an ideal entry point for candidates seeking long-term growth in higher education. Exceptional performers may be considered for accelerated advancement into a Financial Aid Counselor role. QualificationsRequired

• Bachelor's degree in a related field.
• 1-2 years of customer service experience.
• Strong communication, organizational, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and standard office technology. Preferred
• 1-2 years of experience in higher education.
• Experience working with financial aid, enrollment services, student affairs, or student support functions. Benefits
• 401(k)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Flexible Spending Account (FSA)
• Paid Time Off
• Professional Development Assistance
• Tuition Reimbursement
• Retirement Plan Schedule
• Monday to Friday
• 8-hour shift
• In-person position How to Apply Interested candidates should submit:
• Resume
• Cover Letter
• LinkedIn Profile URL Applications may be sent to hr@plazacollege.

edu . Plaza College is accredited by MSCHE and is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

Pay:

$52,000.00 - $55,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person