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CS
Cleveland State University
Senior Financial Aid Specialist
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What they do
A Financial Aid Counselor or Specialist provides information and assistance to students and families, including information on student loans and other sources of financial aid. Leads group presentations or provides individual counseling and assistance with the application process; may also solicit and review applications for specific scholarships.
$66,551 / year median in Ohio
+8% projected growth
Job Description
Senior Financial Aid Specialist Cleveland State University - 4.2 Cleveland, OH Job Details Full-time 14 hours ago Qualifications Customer communication Academic institution experience Employee relationship building Financial regulatory compliance Educational compliance and regulation understanding Experience at colleges/universities Stakeholder relationship building Educational assistance administration University experience Full Job Description Works as part of a self-directed team to provide financial aid production support and verification process management, including financial aid awarding, application process review and coordination, federal compliance assurance, and evaluation and correction of conflicting FAFSA information. As a team member, participates in developing and implementing procedures and policy that ensure work targets are met, production goals are maintained and federal compliance is achieved. Serves as voting member on petitions committee. Provides support to Campus411. Interacts professionally with all internal and external customers using strong interpersonal skills. Minimum Qualifications Bachelor's degree preferably in finance, accounting, business, or related field or equivalent combination of education and work experience in student financial aid. Three (3) years' experience in higher education financial aid or related financial institutions, which may include enrollment/student service functions. Have working knowledge of the Federal Student Aid Programs, and federal compliance requirements and understanding federal regulatory workflow implications. Preferred Qualifications Master's degree in finance, accounting, business, or related field. Five (5) years' experience in higher education financial aid or related financial institutions, which may include enrollment/student service functions. Experience working with setting up financial aid administrative systems (e.g. PowerFaids, PeopleSoft, Banner) Leadership or supervisory experience. Knowledge, Skills, and Abilities (KSAs) Knowledge of the Federal Student Aid Programs, and federal compliance requirements and understanding federal regulatory workflow implications. Strong problem solving, organizational and analytical skills. Ability to work effectively within a diverse campus community. Effective written and verbal communication skills, and decision-making abilities. Strong interpersonal skills and have a "Customer Focus" attitude and delivery. Ability to build and maintain professional relationships and work as an individual contributor and an effective team player. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, and PowerPoint. Requisition Number