Financial Aid Processing Specialist - Loans

Financial Aid Processing Specialist - Loans Salary $22.41 Hourly Location Blue Bell Job Type Regular Full-Time Job Number 202600192 Division Finance & Enrollment Services Department Financial Aid Opening Date 06/22/2026 Closing Date 7/5/2026 11:59 PM Eastern FLSA Non-Exempt Job Level 13 Reports To Associate Director of Financial Aid for Student Relations Classification Support Staff (Bargaining Unit) Description Benefits Questions

BASIC PURPOSE

• This position has been approved for a flexible work option arrangement. Flexible work options can be ended at any time by the College, Cabinet, and/or supervisors based on employee performance and/or as institutional needs change.
• This position has College-wide responsibilities and requires travel between all campuses and off-site locations. The main location will be the Blue Bell campus.
• This position requires the PA Child Abuse, PA State Police and FBI Fingerprint clearances prior to their start date.

Closing date for this position is Sunday, July 5, 2026. Provide superior customer service and support to students and families through the application and financial aid awarding process. Support the financial aid administration team by assisting with the management of federal, state, and private loan programs. The position reports to the Associate Director of Financial Aid.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide customer service to students, parents, and the general public regarding financial aid programs, application process, and eligibility requirements.
• Manage private student loan certification, import and export to ELM, review and resolve error reports, release private loan funds for disbursement, and perform monthly reconciliation.
• Process Direct Loans according to federal financial aid regulations. Monitor the import and export of Direct Loan funds on a daily basis. Review and resolve the COD error and reject Direct Loan reports.
• Utilize NSLDS, COD and applicable Colleague reports to monitor potential student loan overaward situations, annual and lifetime aggregate limits, 150% subsidized usage, and changes in enrollment, to ensure loan award amounts do not exceed the Direct Loan borrowing limits.
• Monitor Colleague processing to ensure that exit counseling notifications are sent via email to students who have graduated, withdrawn (officially and unofficially) or dropped to less-than-half time, as mandated by federal regulations.
• Assist in the release and transmittal of the Direct Loan funds to be disbursed and adjusted by the Bursar's office.
• Coordinate all materials, facilities, and promotions of financial aid events. Update office documents.
• Perform related duties as assigned.

ESSENTIAL KNOWLEDGE AND SKILLS

Education/Training/Work Experience:

• Associate's degree required with 2 years work related experience
• Proficiency in computer skills required
• Excellent communication, both written and oral required

Specialized Knowledge & Skills:

• Specialized training in specific software or process may be required
• Customer service skills required
• Analytical and problem-solving skills required
• Ability to take initiative and work with minimal supervision required

Additional Information Required:

• Ability to work with departmental leadership
• Ability to multitask
• Attention to detail
• Ability to maintain confidentiality
• Ability to prioritize workload
• Ability to use considerable discretion/judgment and self directed decision-making
• Ability to work within a team-oriented setting Montgomery County Community College is committed to assuring equal opportunity to all persons and does not discriminate on the basis of race, color, religion, religious creed, sex, ancestry, national origin, age, affectional or sexual orientation, genetic information, gender identity, gender presentation, veteran's status, marital status or disability in its educational programs, activities, or employment practices as required by Title IX of the Educational Amendment of 1972, section 504 of the Rehabilitation Act of 1973, and other applicable statutes.

Inquiries concerning Title IX relating to equal opportunity on the basis of sex should be referred to: Title IX Coordinator, Mikiba W. Morehead, Ed.

D., TNG, LLC, at titleixcoordinator@mc3.edu . All other equal opportunity inquiries, including those based upon disability, should be referred to: The Director of Equity, Diversity & Belonging, at 504@mc3.edu or 215-619-7383. We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more details, visit our benefits page. 01 Do you have a minimum of an Associate's degree with 2 years of work-related experience? Yes No 02 Do you have proficient computer skills? Yes No 03 Do you have excellent communication skills, both written and oral? Yes No Required Question Employer Montgomery County Community College (PA) Address 340 DeKalb Pike Blue Bell, Pennsylvania, 19422 Phone 215-641-6544 Website https://www.mc3.edu