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Financial Aid Counselor

Job

VP DIGITAL TRANSFORMATION & TECHNOLOGY

Norfolk, VA (In Person)

Full-Time

Posted 6 days ago (Updated 3 days ago) • Actively hiring

Expires 7/13/2026

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Job Description

Financial Aid Counselor
VP DIGITAL TRANSFORMATION & TECHNOLOGY
Norfolk, VA Job Details Full-time 15 hours ago Qualifications Handling customer inquiries Research Regulatory legal research Legislative regulatory analysis Productivity software Full Job Description https://jobs.odu.edu/postings/26352 Norfolk, Virginia, United States Financial Aid
VP DIGITAL TRANSFORMATION & TECHNOLOGY
Title:
Financial Aid Counselor Agency:
VP DIGITAL TRANSFORMATION & TECHNOLOGY
Location:
Norfolk, VA FLSA:
Non-Exempt Hiring Range:
Full Time or Part Time:
Full Time Additional Detail Job Description:
TWO POSITIONS WILL BE FILLED FROM THIS RECRUITMENT
The Financial Aid Counselor provides expert guidance and counseling regarding financial aid processes, requirements, and maintenance of eligibility to prospective and current students, ensuring students are properly funded, packaged, and prepared to start each semester. This position interprets and packages financial aid in accordance with federal, state, and institutional policies and regulations. The Financial Aid Counselor responds to and reviews student requests for modification of their financial aid packages and eligibility evaluation utilizing professional judgment, while ensuring continued compliance with policies and regulations.
Minimum Qualifications:
Excellent customer service skills Proficiency in Microsoft Office Demonstrated ability to research, analyze, interpret, and articulate complex program regulations Demonstrated ability to work collaboratively as a team member in a complex processing and public contact environment.
Additional Considerations: