Accounting Analyst

We are seeking a detail-oriented Loan Operations Specialist to support the payoff processing function within our loan operations team. This role is responsible for ensuring accurate and timely processing of loan payoffs, delivering exceptional service to internal partners and customers, and maintaining compliance with all regulatory and bank requirements.

Key ResponsibilitiesProcess loan payoff requests, including calculating accurate payoff amounts (principal, interest, fees, and per diem)Review and validate payoff statements to ensure accuracy and compliance with applicable regulations and bank policiesCoordinate and process loan payoffs, including posting final payments and closing out accountsPrepare and release collateral documents (e.g., lien releases, paid-in-full letters) in a timely mannerResearch and resolve payoff discrepancies, unapplied funds, and account variancesCommunicate with internal teams, customers, and third parties (e.g., title companies, attorneys) regarding payoff requests and statusesEnsure proper system updates and documentation retention following payoff completionSupport audits and quality control reviews related to payoff transactionsIdentify and recommend process improvements to enhance efficiency and accuracy