About Us At HomeTown Bank, our vision is to be the bank our customers love! We inspire happiness through experience, talent and community involvement. Join our team and help make a difference in the lives of our customers and the community. Role Overview As an Operations Processor, you will play a vital behind-the-scenes role in supporting the daily functions that keep the bank running smoothly and efficiently. This position involves a variety of operational tasks, including transaction processing, reconciliations, fraud detection, and digital banking support and cash management processing. Attention to detail, strong organization, and the ability to manage time-sensitive tasks are essential. This is a great opportunity for someone with a strong background in banking who thrives in a fast-paced, detail-driven environment. Key Responsibilities
- Process and reconcile daily check activity and ensure accuracy of transactions.
- Handle ACH files and transactions, including incoming and outgoing activity.
- Process domestic and international wire transfers with precision and security.
- Conduct research and resolve transaction discrepancies and account adjustments.
- Assist with ATM and debit card processing.
- Monitor and support digital and mobile banking platforms.
- Process mobile and remote deposit transactions and review items for accuracy and potential fraud.
- Detect and investigate fraudulent activity, submit claims, and follow through on resolution.
- Review daily reports, resolve rejected items, and ensure timely completion of end-of-day procedures.
- Collaborate with internal departments to ensure smooth operations and support customer-facing teams.
- Cash Management Processing Perform other operational duties as assigned .
Job Type:
Full-time Pay:
$22.00 - $25.00 per hour
Benefits:
401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program
Work Location:
In person