Securities Services Announcement Capture Analyst

Are you ready to make an impact in a dynamic, global environment? As a Corporate Actions Analyst, you will play a pivotal role in shaping the client experience and advancing your career within a team that values innovation, collaboration, and continuous improvement. You will have the opportunity to develop your skills, work with diverse partners, and contribute to industry-leading service quality. At JPMorganChase, your growth and success are our priority.

Job Summary:

As a Corporate Actions Analyst in the Announcement Capture Team within WHEM Operations, you will manage the capture and processing of complex voluntary corporate action events. You will work closely with global partners—including middle office teams, client service managers, product partners, and regional processing teams—to ensure timely and accurate event completion. You will leverage enterprise systems and digital tools to drive continuous improvement and deliver a world-class service experience. Your role is critical in understanding market nuances and actively managing risks throughout the event lifecycle. You will collaborate across operational areas locally and globally, ensuring efficient issue resolution and supporting multiple internal lines of business that serve large institutional clients. Your contributions will help us achieve measurable, consistently proven service performance and industry-leading quality.

Job Responsibilities:

Review incoming events from various data sources (SWIFT messages, agent emails, offer documents) to create and maintain corporate actions such as mergers, repurchase offers, exchange offers, and optional dividends Perform routine and non-routine corporate action announcement tasks with moderate to advanced complexity, applying subject matter expertise Diagnose problems and provide operational or technical resolution within defined autonomy Serve as a point of contact for subscribers through Operations, Middle Office, and Client Service Participate in End of Day (EOD) control functions to ensure all work and risk is managed Publish daily, weekly, and monthly metrics to key stakeholders and suggest process improvements for manual touchpoint reduction Demonstrate flexibility with extended hours as required to meet client expectations and work under pressure in different shifts

Required Qualifications, Capabilities, and Skills:

Ability to work closely with business partners and interact with all staff levels Flexible approach, able to follow tight deadlines, organize, and prioritize work Experience working on multi-stream programs in large-scale, high-volume environments Strategic thinking with practical execution Strong analytical and problem-solving skills, including initiative to drive change and enhance controls Ability to manage through a changing business landscape

Preferred Qualifications, Capabilities, and Skills:

Relevant degree education preferred; candidates with a proven track record will be considered Prior experience in financial services, preferably in custody asset servicing, fund services, markets, prime brokerage, or securities lending Experience with asset servicing operating systems/platforms (IMActions, TCS BaNCS, or third-party vendor management advantageous) Strong oral and written communication and presentation skills, with the ability to communicate strategic messages clearly and consistently Extensive working knowledge of Microsoft Office products (Word, Excel, PowerPoint) Good understanding of DTC or SWIFT message types used in asset servicing