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Operations Processor
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The Goal Family of Companies
Sioux Falls, SD (In Person)
$37,999 Salary, Full-Time
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Job Description
This role exists to ensure loan servicing work is processed accurately, on time, and without errors. You'll support daily operations that directly impact borrower experience and client trust. If you enjoy detail-driven work, solving account issues, and keeping processes running smoothly, this role is for you.
Full Time Shifts :
Various shiftsMonday-Friday Operations Processor I Pay Range :
$17- 19 + up to $450/month bonus What You'll Do Process loan servicing transactions, including UCC filings, transfers, and account updates Handle payments, refunds, and reconciliation with a high level of accuracy Research and resolve account discrepancies, disputes, and borrower inquiries Maintain clear and complete documentation across all account activity Partner with internal teams and vendors to complete time-sensitive work What to Expect in This Role Fast-paced environment with high-volume, detail-oriented work Daily work across multiple systems, processes, and account types Frequent research and issue resolution Ongoing communication with borrowers, clients, and internal teams You'll Be a Great Fit If You Stay accurate and organized while managing repetitive, high-volume tasks Take ownership of issues and follow them through to resolution Are comfortable working across systems and learning new processes Communicate clearly and professionally in written and verbal formats Bring consistency, reliability, and attention to detail to your work What You Bring•Required 2+ years of experience in operations, banking, finance, insurance, or mortgage Experience with transaction processing, account research, or loan servicing Strong attention to detail and ability to manage multiple priorities What You Bring•Nice to Have Experience in consumer lending or student loan servicing Bachelor's degree Familiarity with CRM systems or servicing platforms (Salesforce a plus) Success Looks Like (6-12 Months) Transactions are processed accurately with minimal errors or rework Payment discrepancies and account issues are resolved quickly and clearly Documentation is complete, consistent, and audit-ready You contribute to team productivity and meet service-level expectations You become a reliable resource for handling servicing tasks and issues Why Goal Solutions Competitive salary + bonus eligibility 401(k) with 4% company match Medical, dental, vision, and HSA ($1,700 annual contribution) 14 paid holidays (including your birthday) Paid parental leave, tuition reimbursement, and long-term incentives Apply Apply if you enjoy detail-oriented work, solving account issues, and keeping operations running efficiently.