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Job Description
Financial Analyst
Department:
Revenue Operations
Lehi, UT 84043 (Hybrid- Tues, Wed, Thurs in office/week) 5 months
Possibility of Extension:
YES
Summary:
Responsible for assisting with the monthly billing and revenue accounting process for customers. Ability to understand revenue recognition policies and practices, systems and processes for billing customers, and pricing structures and strategies. This role will also assist with other revenue operations processes, such as month-end accounting processes and data analysis. The ideal candidate will have the ability and willingness to learn and assist with accounting, pricing updates, cash application, and billing dispute processes, and the ability to prepare reports and analyses. This position requires the ability to learn quickly, work independently, and solve problems in a fast-paced, entrepreneurial environment. The ideal candidate must be able to work effectively with external clients and internal partners. This position will also handle receiving, processing, and responding to requests from customers. Customer requests will be received by email, phone, and through a ticketing system. Resolving requests will require the ability to learn and navigate through multiple systems and the ability to learn and follow published policies.
Essential Functions:
Understand, review, audit, and analyze contract and pricing arrangements with customers to ensure billing is in accordance with the contract
Oversee the processing and resolution of the billing case queue in Microsoft Dynamics
Analyze and manipulate large amounts of data
Investigate and resolve billing and financial issues
Oversee the production and distribution of monthly invoices to customers
Prepare journal entries, reconciliations, special projects and ad hoc analyses
Assist or oversee other aspects of the revenue process, including pricing updates, invoicing, payment application, and resolution of customer balances
Adapt processes and practices to promote efficiency and better support business objectives, and shape billing and pricing policy and processes as appropriate
Understand the causes and reasons for billing errors and manual billing arrangements and recommend and implement process and system changes to reduce the number of errors and manual arrangements
Collaborate with internal and external partners; work closely with product, sales, and other internal functions to resolve issues
Manage multiple tasks simultaneously & meet deadlines, which involves strong planning, organization, and problem solving skills
Work comfortably and independently in a fast-paced, entrepreneurial environment
Develop expertise on all aspects of the billing process and related accounting processes, including systems, internal controls, policies and procedures, etc
Requirements:
Basic Qualifications:
2 years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
Preferred Qualifications:
A Bachelor's and/or Master's degree in Business, Finance, or Accounting is preferred.
Three or more years of relevant work experience.
Strong analytical and problem-solving skills required.
Ability to contribute new ideas and solutions for current processes and to address business challenges.
Experience with Oracle or a similar ERP system.
Experience with Microsoft Dynamics.
Experience in applying principles of revenue recognition.
Must be comfortable working with a heavy volume of data.
Detail-oriented, self-starter, with proven ability to work independently and in a cross-functional environment with minimal supervision.
Ability to perform under pressure with tight deadlines and accustomed to a fast-paced and often ambiguous environment to drive results.
Strong organizational and project management skills; abilities to plan, organize, and adapt within a multi-tasking environment, requiring simultaneous management of multiple issues and projects.
Self-motivated and willing to utilize and learn new technology to solve problems.
Strong skills in MS Excel; proficient with MS Word and PowerPoint; knowledge of databases is beneficial.
Good written and verbal communication skills.
Experience working in an e-commerce environment with an understanding of the payment industry is a plus.
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