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Mortgage Servicing Oversight Manager/Director

Job

New Wave Lending Group Inc.

City of Industry, CA (In Person)

$100,000 Salary, Full-Time

Posted 4 weeks ago (Updated 10 hours ago) • Actively hiring

Expires 6/22/2026

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Job Description

Mortgage Servicing Oversight Manager/Director New Wave Lending Group Inc. City of Industry, CA Job Details Full-time $80,000
  • $120,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Escrow Management Mortgage services Operations management Compliance with loan regulations Regulatory compliance Compliance audits & assessments Microsoft Office Compliance management implementation Mortgage industry Quality assurance audits Bachelor's degree Attention to detail Organizational skills Loan servicing Productivity software FNMA Senior level Leadership Internal audits Full Job Description Job Summary The Mortgage Servicing Oversight Manager oversees the compliance and operational oversight of our subservicer and related third parties.
Candidates should have a solid understanding of mortgage loan servicing, with experience in Fannie Mae and Freddie Mac guidelines preferred. Responsibilities
  • Lead and coordinate daily mortgage loan servicing oversight to ensure the Subservicer is performing all servicing functions accurately and on schedule.
  • Stay informed of changes in laws, regulations, and agency requirements affecting mortgage servicing operations.
  • Maintain and update internal policies and procedures to ensure compliance with regulatory and agency standards.
  • Monitor Subservicer performance, conduct audits, and address issues as needed.
  • Serve as a liaison with agency representatives and Subservicers.
  • Report servicing trends, risks, and issues to management.
  • Perform other responsibilities as assigned by management.
Required Qualifications & Experience An undergraduate degree (Bachelor's) from a recognized educational institution. At least two years of professional background in the mortgage servicing sector. Deep expertise in specific domains such as Escrow Management, Standard Loan Servicing, Reporting to Investors, Custodial Funds Accounting, Default Handling, and Quality Assurance. Exceptional written and oral communication capabilities, proven by the ability to engage smoothly with staff at all corporate tiers. High proficiency with Microsoft Office applications. Demonstrated leadership skills, intrinsic motivation, and the capacity to thrive in a high-velocity workplace. Exceptional attention to detail paired with robust organizational and task-completion skills.
Pay:
$80,000.00
  • $120,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person

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