Manager, Student Financial Systems & Reporting

Manager, Student Financial Systems & Reporting Florida State University - 4.3 Tallahassee, FL Job Details Full-time 1 day ago Qualifications Employee onboarding IT management Vendor management Writing skills Regulatory compliance Process improvement Data reporting Student information system Project timeline management Improving operational efficiency Performance management Compliance management implementation High school diploma or GED SQL Data quality management Team development Analysis skills Policy & process development Bachelor's degree Team management PeopleSoft Decision making Forecasting Vendor relationship management Data interpretation Recruiting Financial regulatory compliance Systems & applications support Business requirements Senior level Full Job Description Department Office of Student Finance | Controller's Office Responsibilities The University is seeking an experienced Business Systems Analyst to serve as the Manager of Student Financial Systems and Reporting within the Office of Student Finance. This role is ideal for a functional technologist who thrives at the intersection of higher education finance, enterprise systems, data analytics, and team leadership. Reporting to the Associate Bursar, this position leads the team responsible for system support, queries, reporting, and operational analytics across the office's billing, payment, refund, and financial aid disbursement functions. The Manager translates business needs into practical system solutions and usable data, ensuring that the technology and information supporting student financial services are accurate, compliant, and aligned with university goals. While not a central IT role, this position serves as the office's in-house technology and reporting expert and primary functional liaison to technical partners across the university.

What You'll Do:

Lead the systems and reporting team: You will provide direct supervision to staff responsible for systems support, data analysis, reporting, and related functions within the Office of Student Finance. You will assign and prioritize workload, manage performance, conduct evaluations, and support professional development. You will establish clear expectations for documentation, data accuracy, and report usability, recruit, and onboard new staff, and adjust team capacity as office needs evolve. Serve as the office's functional systems expert: You will serve as the primary functional expert for the systems that power student financial operations, including PeopleSoft Campus Solutions, Transact, Flywire, and related integrated platforms. You will review system changes, evaluate configuration options, advise leadership on system capabilities and limitations, and partner closely with central IT and external vendors to resolve issues and improve performance. Drive reporting, analytics, and data governance: You will lead the development and maintenance of operational and management reports that support daily operations, leadership decision-making, and audit and regulatory compliance. You will establish and enforce data governance practices, ensure that reports are accurate, timely, and usable, and expand the office's use of analytics for forecasting, workload planning, and process measurement. Manage system-related projects and process improvements: You will serve as the primary functional lead for system upgrades, new tool implementations, and cross-functional process improvements. You will develop project plans and timelines, coordinate with campus partners, vendors, and central IT, and oversee testing, training, and readiness activities. This role plays a central part in preparing the office for ERP modernization and other strategic technology initiatives. Support compliance, collaboration, and continuous improvement: You will ensure that systems and reporting practices support compliance with federal and state regulations, university policy, and NACUBO best practices. You will build strong partnerships across campus, identify opportunities for automation and service improvement, and contribute to planning and policy development as a trusted advisor on systems strategy and data-informed decision-making. Qualifications Bachelor's degree and two years of experience; or a high school diploma/equivalent and six years of relevant experience. (

Note:

a combination of post high school education and experience equal to six years.) Preferred Qualifications Experience supporting or administering PeopleSoft Campus Solutions or a comparable student information system. Proficiency reading and writing SQL, with experience working in Oracle databases and related reporting tools. Working knowledge of student financial operations, including billing, payments, refunds, and financial aid disbursement. Strong analytical skills with the ability to interpret, reconcile, and validate financial and operational data. Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences. Ability to work collaboratively across functional, technical, and vendor teams. Other Information The Office of Student Finance, a unit within the Controller's Office, plays a critical role in supporting student success by ensuring the efficient and effective management of student accounts, refunds, billings, and tuition processes. Our office provides accurate financial services, improving student access, and maintaining compliance with university, state, and federal regulations. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.