Revenue Cycle Manager

Revenue Cycle Manager Thrive Counseling Center - 5.0 Oak Park, IL Job Details Full-time $70,000 - $80,000 a year 7 hours ago Benefits Free parking Paid holidays Disability insurance Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Professional development assistance Loan forgiveness Flexible schedule Life insurance Pet insurance Qualifications Nonprofit management Teamwork Management Medicare Team leadership Supervising experience Bachelor's degree Health insurance knowledge Electronic health record (EHR) management for billing and coding Attention to detail Staff training Leading team collaboration initiatives Healthcare team management Centers for Medicare & Medicaid Services (CMS) billing regulations Medicaid Training & development Business management Business operations Managing medical billing & coding team teams

Full Job Description About Thrive Counseling Center:

Thrive Counseling Center envisions a world where mental health is valued, proactively nurtured, and is in reach of everyone. As a Community Mental Health Center, we are committed to serving everyone who needs our help. 90% of our clients have very limited financial resources and rely on our therapy and psychiatry services to live a full and balanced life. If you are passionate about equitable and affordable mental health for all, join us at Thrive to provide hope, resilience and recovery for those we serve.

The Role:

We are seeking an experienced, detail-oriented, and collaborative Revenue Cycle Manager to join our team. This leadership role is responsible for overseeing the full revenue cycle, ensuring accurate, timely, and compliant billing and reimbursement processes across the organization. The Revenue Cycle Manager will play a key role in optimizing financial performance by managing insurance billing, credentialing, payer relationships, and reporting. This position supervises one billing team member and works closely with clinical, administrative, and leadership teams to improve workflows, reduce denials, and support the organization's financial health. This is a hands-on role that combines leadership responsibilities with direct involvement in billing, credentialing, and reporting functions. Revenue Cycle & Billing Oversee the full revenue cycle, including charge entry, claims submission, payment posting, and accounts receivable follow-up Ensure accurate and timely billing to Medicaid, Medicare, commercial insurers, and other payers Monitor and reduce claim denials; implement corrective actions to improve reimbursement rates Ensure compliance with all federal, state, and payer-specific billing regulations Stay current on changes in reimbursement guidelines and billing requirements Review service coding, documentation alignment, and fee schedules for accuracy Identify and implement process improvements to enhance efficiency and reduce errors Credentialing Support Manage provider credentialing and re-credentialing processes Maintain relationships with insurance payers and oversee panel applications Ensure all clinicians are properly enrolled and active with payers Maintain accurate credentialing records and ensure ongoing compliance Reporting & Systems Management Develop and generate reports from the EHR to track revenue performance, accounts receivable aging, billing productivity, and denial trends Provide leadership with actionable insights and recommendations to meet revenue goals Maintain working knowledge of the EHR system and support billing-related configurations (e.g., service codes, fee schedules, billing rules) Collaborate with IT and vendors to troubleshoot issues and optimize system functionality Team Leadership & Collaboration Supervise and support one billing staff member, including training, workflow oversight, and performance management Partner with clinical and administrative teams to ensure accurate documentation and efficient billing processes Serve as a liaison between finance, operations, and clinical leadership Participate in cross-functional initiatives and organizational improvement efforts

What You'll Love About Working With Us:

Mission-Driven Work:

Be part of a team making mental health care accessible for all

Professional Development:

Opportunities to lead initiatives and improve systems

Collaborative Environment:

Work closely with a supportive and multidisciplinary team

Benefits:

Medical, Vision, Dental Insurance PTO for Short-term leave Long-term disability Life Insurance 401k with employer match 5 weeks PTO per year plus paid holidays Pet Insurance Free CEUs Annual Professional Development Stipend Supplemental Insurance Policies available through Aflac Free parking Close to Oak Park's restaurants, shops, and public transportation Eligible for student loan forgiveness (Through the state of Illinois)

Employee Assistance Program Qualifications:

• Bachelor's degree in Finance, Healthcare Administration, Business, or related field (or equivalent experience)
• 3-5+ years of experience in healthcare billing and credentialing, preferably in community mental health in Illinois
• Experience managing or overseeing revenue cycle operations required
• Prior supervisory experience required
• Strong knowledge of Medicaid, Medicare, and commercial insurance billing practices
• Familiarity with credentialing systems (e.g., CAQH, PECOS, NPPES, CMS) required
• Experience with Electronic Health Record (EHR) systems and reporting tools
• Strong analytical, organizational, and problem-solving skills
• Excellent communication and collaboration abilities

Schedule:

Flexibility:

Must work 5 days per week. Hybrid optional. If you're ready to bring your expertise and passion to a place where your work truly makes a difference, apply today to join Thrive Counseling Center. Help us continue our mission to provide hope, resilience, and recovery to those who need it most.

Pay:

$70,000.00 - $80,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Tuition reimbursement Vision insurance

Education:

Bachelor's (Required)

Experience:

Healthcare Billing:

3 years (Required) Nonprofit management: 1 year (Preferred)

Management:

2 years (Preferred)

Work Location:

In person