Sr Customer Finance Manager

From materials and people to data and technology, Stuller's Finance and Administration team analyzes and safeguards our company's assets. If your strength is in numbers and financial strategy, join our team to help ensure the accuracy, integrity, and performance of our customer finance operations. The Accounting Operations team manages payments, reconciles accounts, oversees cash flow, prepares financial insights, and supports forecasting to drive business success. The Senior Customer Finance Manager is responsible for providing strategic leadership and oversight of the Customer Finance function to support company sales growth, profitability, and customer satisfaction while effectively managing credit risk and financial exposure. This role partners closely with senior leadership and cross-functional teams to drive data-informed decision-making, optimize revenue cycle performance, and influence financial strategy across the organization. Key Responsibilities Provide strategic direction and oversight of the Customer Finance Department, ensuring alignment with company sales objectives, profitability targets, and risk tolerance.

Lead and develop Customer Finance leadership and team members, establishing performance standards, driving accountability, and fostering professional growth.

Oversee complex credit decisions, high-risk accounts, and large customer exposures, ensuring appropriate risk mitigation strategies are in place.

Develop and execute strategies to optimize collections performance, reduce aging, and improve cash flow.

Partner with senior leadership to influence financial and operational decisions related to customer accounts, revenue cycle, and business growth initiatives.

Analyze customer financial data, trends, exposure levels, and key performance metrics to drive strategic insights and recommendations.

Identify opportunities for process improvement, automation, and scalability within credit, collections, and accounts receivable functions.

Oversee and enhance the use of financial systems, including Oracle Accounts Receivable and Order Management, to support operational efficiency and reporting.

Lead cross-functional initiatives involving Finance, Sales, Operations, and external agencies to improve customer financial performance and experience.

Present insights, risks, and recommendations to executive leadership through clear, data-driven storytelling.

Ensure compliance with internal controls, policies, and external regulatory or industry credit practices. Basic Qualifications Minimum of 5+ years of experience in credit, customer finance, accounts receivable, or a related financial field.

Strong analytical and strategic thinking skills, with the ability to interpret complex financial data.

Proven leadership experience managing teams and driving performance outcomes.

Advanced knowledge of financial systems (Oracle strongly preferred).Strong communication and presentation skills, with the ability to influence senior stakeholders.

Demonstrated ability to balance risk management with a growth-oriented, customer-focused mindset.

Experience managing complex customer accounts, credit exposure, and collections strategies. Preferred Qualifications Bachelor's degree in Finance, Accounting, Business, or a related field.

Experience working with external agencies related to collections, credit reporting, and compliance.

Advanced proficiency in Oracle Accounts Receivable and Order Management modules.

Experience leading large-scale process improvements or financial transformation initiatives.