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Director of Performance Infrastructure

Job

Truist Bank

Charlotte, NC (In Person)

Full-Time

Posted 1 week ago (Updated 2 days ago) • Actively hiring

Expires 6/22/2026

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Job Description

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular Language Fluency:
English (Required)
Work Shift:
1st shift (United States of America) Please review the following job description: Play senior leadership role for Enterprise Performance Effectiveness in designing Enterprise Performance framework components including scorecards, reporting, capabilities, and goals. Partner with lines of business and corporate functions to understand data and drivers to drive performance outcomes. Mentor and develop junior talent and partner closely with broader Enterprise Performance Acceleration org and COO org to deliver performance outcomes. Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Take on significant leadership and project management roles to guide EPA teams in leveraging data to inform business strategy. Provide research, analysis, while creating roadmaps to support business and financial objectives. 2. Engage in the design and execution of Enterprise Performance framework elements across the group as needed, showcasing flexibility and autonomy in support of the group's broader mandate, including but not limited to scorecards, reporting, committee/working group deliverables, and goals. 3. Work with cross-functional stakeholders to understand critical performance related business needs and effectively deliver executive and senior leadership on ad hoc and regular requests / deliverables, recommend improvements, and advise on gaps in the business. 4. Participate in select deep dive or other ad-hoc projects to illuminate opportunities, address problems, or otherwise enhance operating performance and results. 5. Develop thoughtful, high-quality analyses and presentations in support of Enterprise Performance Acceleration and broader Enterprise initiatives, including but not limited to executive-level management presentations, business reviews, key findings and recommendations. 6. Engage and disseminate insights regarding industry and competitor practices which may serve to improve strategy, execution, and results across Truist, including aspects of client and teammate experience. 7. Mentor and coach junior talent on the Enterprise Performance Acceleration team. Assists in workflow management and objectives
Qualifications Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree or combination of education and relevant work experience required. Advanced degree or professional certification preferred. 2. Ten or more years in Consumer and/or Wholesale Banking and a banking corporate function (HR/Finance/Risk/Tech, etc.). Multiple corporate function role experience preferred. 3. Strong comprehension banking products and coverage models, including Wholesale and Consumer Banking, Payments, and requisite client experiences thereof. 4. Sound presentation skills and ability to translate metrics into understandable business insights. 5.
Strong leadership skills:
provide direction, lead courageously, influence others and foster teamwork, motivate, coach and develop others while championing change. 6. Strong interpersonal skills and an ability to build relationships, display organizational savvy, leverage networks, and value diversity; drive cross-functional team spread across the enterprise. 7.
Executive level communication skills:
ability to speak effectively, foster open communication, listen to others and deliver presentations, including persistence and ability to negotiate with and influence executive decisions. 8. Demonstrated ability to grasp and communicate the underlying concepts in complex information and formulate and communicate solutions based on a synthesis of information thereof.
Preferred Qualifications:
1. Master's degree in business management, statistics, business or marketing analytics, mathematics, finance, or other quantitative field, or equivalent education and related training. 2. Technical certifications (e.g. Chartered Financial Analyst (CFA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Financial Risk Manager (FRM). General Description of Available Benefits for
Eligible Employees of Truist Financial Corporation:
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work About Truist Truist is a purpose-driven financial services company, formed by the historic merger of equals of BB&T and SunTrust. We serve clients in a number of high-growth markets in the country, offering a wide range of financial services. At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities. Learn more about Truist on truist.com.

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