Revenue Cycle Manager

We are looking for a Revenue Cycle Manager to lead revenue operations for a growing healthcare organization in North Charlotte. In this role, you will guide billing, coding, payment posting, and collections activities while helping strengthen financial performance across multiple locations. This position is well suited for a leader who can combine operational oversight with practical problem-solving to improve workflows, support team development, and maintain consistent results.

Responsibilities:

• Direct daily revenue cycle activities from claim submission through payment reconciliation and account follow-up to support timely reimbursement.
• Supervise and mentor revenue cycle staff, including distributed team members, while setting clear expectations and encouraging strong performance.
• Evaluate existing workflows, uncover inefficiencies, and introduce process enhancements that improve accuracy, turnaround times, and cash collections.
• Track key revenue metrics such as accounts receivable aging, denial trends, reimbursement outcomes, and claim acceptance rates to guide decision-making.
• Maintain adherence to payer guidelines and healthcare regulations by reinforcing compliant billing and collection practices.
• Partner with leadership to support the onboarding of newly added practice locations and align revenue cycle operations across sites.
• Step in to resolve escalated billing issues, remove workflow barriers, and provide hands-on support when operational challenges arise.
• Build reporting routines and accountability measures that give leaders clear visibility into team productivity and financial outcomes.