Partner Manager

Description

POSITION DESCRIPTION

Qcells Home Energy Solutions is seeking a seasoned solar operations professional to lead and manage its installation partner network. The Partner Manager will own the full partner lifecycle—from sourcing and vetting to onboarding, performance management, and ongoing support. This role is responsible for building a high-performing partner network and maintaining strong, collaborative relationships that drive operational excellence and partner satisfaction. The ideal candidate brings hands-on experience in residential solar operations, strong analytical capability, and a proven ability to improve partner performance, streamline processes, and lead in a fast-paced environment. This position can be based in Irvine, CA; San Francisco, CA; or Teaneck, NJ, with an in-office schedule determined by the hiring manager.

RESPONSIBILITIES

Partner Network Development & Management Source and onboard new installation partners across existing markets and expansion regions Evaluate and vet partners to ensure compliance with licensing, insurance, and certifications Build and maintain a high-performing, scalable partner network Onboarding, Training & Support Lead onboarding and training on Qcells systems, tools, and processes Provide ongoing training and support to drive efficiency and alignment Continuously refine processes to improve partner productivity Performance Management & Continuous Improvement Conduct regular QBRs and KPI reviews with partners Identify performance gaps and implement improvement plans Ensure adherence to operational standards and industry best practices Relationship Management & Issue Resolution Serve as the primary contact for partner escalations and disputes Manage and resolve payment-related issues Build strong, long-term partner relationships Operational & Strategic Support Maintain accurate partner records to ensure compliance and audit readiness Support new product rollouts and stakeholder communication Provide insights on partner performance, risks, and market conditions Drive continuous improvement across partner management processes

REQUIRED QUALIFICATIONS

Bachelor's degree in Business, Engineering, Renewable Energy, or related field (or equivalent experience) 4-5+ years of experience with 2-4+ years in residential solar operations or partner management Strong analytical, organizational, and problem-solving skills Proven ability to lead, influence, and manage relationships Excellent communication skills with ability to present insights and strategy Process-driven mindset with focus on scalable solutions Ability to translate strategy into execution in a high-growth environment Hanwha Q CELLS America Inc. ("HQCA") is a Qcells company, one of the world's largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.

PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation. Mobility Standing 20% of time Sitting 70% of time Walking 10% of time Strength Pulling up to 10 Pounds Pushing up to 10 Pounds Carrying up to 10 Pounds Lifting up to 10 Pounds Dexterity (F = Frequently, O = Occasionally, N = Never) Typing F Handling F Reaching F Agility (F = Frequently, O = Occasionally, N = Never) Turning F Twisting F Bending O Crouching O Balancing N Climbing N Crawling N Kneeling N The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job's minimum qualifications. •This target salary range is for CA positions only and should not be interpreted as an offer of compensation. You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.