Posting Details The New Mexico Department of Information Technology is the enterprise technology partner serving and supporting state agencies with innovative solutions to advance the delivery of their core missions and to create progress for all New Mexicans. This is an essential position within the Enterprise Services Bureau within the Department of Information Technology. The objectives include manage, supervise, guide/mentor, analyze, monitor, coach, train, and evaluate billing and cost recovery functions. Ensure all functions of rate development and billings are conducted efficiently and effectively in compliance with state statute, and internal policy. A full understanding of the organizations structure, processes, and goals are necessary to support this bureau including knowledge of revenue sources for program and transaction analysis. Interviews are anticipated to be conducted within two weeks of closing date. Why does the job exist? The position is responsible for providing customers with timely and accurate billing for enterprise services. The Financial Analysis Manager is required to ensure that IT Help Desk tickets are tracked and managed, as well as ensuring the timely resolution of all billing issues and disputes. This position prepares, validates and provides the SHARE Accounts Receivable Billing file with information which records the Department's monthly revenue. DolT is required to comply with the federal regulation 2 CFR Part 200 l Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards. The regulations require that central service costs be identified and assigned to activities on a reasonable, equitable and consistent basis. Several state agencies are reimbursed for central service costs, such as those from DolT through federal grants and awards. Identification and recovery of cost of the State's central services from federally funded programs requires the annual development of a Statewide Cost Allocation Plan (SWCAP). SWCAP is a document that identifies, accumulates, and allocates; or develops billing rates based on allowable costs of services provided by a governmental entity to its departments and agencies. Each year, DoIT submits a schedule of billed service expenses and revenues to DFA for inclusion in the SWCAP for approval by the Division of Cost Allocation of the U.S. Department of Health and Human Services. How does it get done? Supervise the Office of Cost Recovery and Billing staff; provide leadership, guidance, and direction to staff. Monitor and appraise performance in accordance with rule and policy, comply with union requirements. Ensure billing is sent out timely and correct by the 10th of the month. Revenue must be recognized in the period it was earned by adhering to GAAP. Ensure the Billing system is updated with the correct info/data at the beginning of each fiscal year. Ensure Service Now help tickets are completed and Pinnacle is updated timely. Support the Office of Cost Recovery to ensure accurate and timely service cost forecasting based on historical trends and available data. Provide annual unit cost by service, Profit and Loss report, Usage Analysis and preparation for the annual Rate Committee. Provide accounts receivable and revenue information to appropriate staff. Provide information to auditors as requested. Participate in IT service rate development. Provide billing reports to staff and customers as needed. Other duties as requested. Who are the customers? State Government agencies, NM Department of Information Technology staff and management, Rate Committee members, Local Public Bodies and Federal Agencies. Ideal Candidate State Government agencies, NM Department of Information Technology staff and management, Rate Committee members, Local Public Bodies and Federal Agencies. Minimum Qualification Bachelor's Degree in business administration, economics, accounting, finance, or auditing and six (6) years of experience in accounting, business administration, public administration, finance, or auditing, to include (2) years of managerial or supervisory experience. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling ten (10) years may substitute for the required education and experience. Any required licensure, certification or registration shall be defined at the time of recruitment and will be in addition to the above requirements. Employment Requirements Must possess and maintain a valid ID or Driver's License. Pre-employment background investigation required and employment is conditional pending results. Working Conditions Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required. Some occasional travel is required for meetings and conferences. Supplemental Information Do you know what Total Compensation is? Click here

Agency Contact Information:

Natisha Montoya @ (505) 490-7236 or Email For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement. Bargaining Unit Position This position is not covered by a collective bargaining agreement.