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Kind Lending, LLC

Bond Underwriting Manager

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What they do

A Mortgage Manager manages the mortgage operations for a specific branch, region or whole organization, including sales, budgeting, operations and administration. May support management of retail mortgage offices. Helps develop business strategy, new products and supervise sales managers.

$150,327 / year median in the U.S.

-9% projected decline

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Job Description

The Team:
At Kind Lending, our family of diverse and talented Kind Ambassadors are the driving force behind our new approach to the mortgage experience. They're the heart and soul of the organization and our "People Before Profits" mentality shines through in every department. Kind Lending is growing and is looking for top mortgage professionals who value opportunity, lasting business partnerships, and who live out our KIND mindset. Kind Lending is determined to provide the best service in the industry while also providing homebuyers a great selection of products to enhance their buying experience. Backed by our trusted leadership team, Kind Lending's friendly and professional model puts the fun in funding.
Position Summary:
We're looking for an experienced Bond Underwriting Manager to lead our Bond Underwriting team, including underwriters and a Team Lead, responsible for evaluating loan applications originated under state and local Housing Finance Agency (HFA) bond programs, alongside standard agency and government products. This role owns day-to-day team performance, quality, and production, while partnering with underwriting leadership to manage risk, ensure compliance with agency guidelines, HFA program requirements, and develop a high-performing underwriting staff. This is a hands-on leadership role for someone who combines deep underwriting expertise with strong people management skills.
Location:
Remote Responsibilities:
Manage the day-to-day operations of the Bond Underwriting team, including workflow distribution, pipeline management, and production/turn-time standards.

Directly supervise Bond Underwriters and the Bond Underwriting Team Lead, providing coaching, performance feedback, and career development.

Review and approve complex, escalated, or exception-based loan files originated under HFA bond-funded programs, including DPA, and transactions.

Ensure consistent adherence to agency, investor, and HFA program guidelines, including income and purchase price limits, first-time homebuyer requirements, targeted area provisions, and federal recapture tax rules.

Monitor team quality, touch counts, and file aging; identify trends and implement process improvements to increase efficiency and reduce risk.

Partner with the VP of Credit Risk on staffing plans, capacity planning, and performance/bonus structures for the Bond team.

Serve as an escalation point for guideline interpretation, program exceptions, and complex credit decisions.

Conduct regular one-on-ones, team meetings, and training sessions to keep the team current on evolving HFA program guides, agency updates, and investor overlays.

Partner cross-functionally with Sales, Operations, and Compliance to support a smooth borrower and loan officer experience.
Qualifications:
7+ years of experience in mortgage underwriting with progressively increasing responsibility, including prior supervisory or management experience; experience overseeing Underwriting Team Leads preferred. Prior experien...