Mortgage Branch Manager (Licnsd Ac) (Pulte Mortgage)

Mortgage Branch Manager (Licnsd Ac) (Pulte Mortgage) PulteGroup, Inc - 3.7 Albuquerque, NM Job Details Full-time 1 day ago Qualifications MLO License Employee onboarding Objection handling (sales technique) Computer operation Customer communication Community engagement Operations management 5 years Fair Housing regulations Computer literacy Regulatory compliance Sales training Mortgage industry Customer inquiry handling High school diploma or GED Team development Loan application intake Driver's License Financial operations management Team management Driving Sales coaching Implementing HR recruitment processes Revenue target achievement Recruiting Productivity software Senior level Onboarding process management Leadership Backlog management Delegation Communication skills Staffing management Technical Proficiency Staff development Performance evaluation Full Job Description This position is 100% in-person in Albuquerque, NM.

JOB SUMMARY

Provides local Pulte Mortgage leadership, managing all aspects of divisional mortgage operations while effectively partnering with the homebuilder and fulfillment center to achieve targeted capture, service & revenue goals.

PRIMARY JOB RESPONSIBILITIES

Responsible for training builder sales professionals on the benefits of Pulte Mortgage, selling the value of PMC, overcoming objections, in addition to ensuring the effective use of the expanded customer inquiry tools, online application process and post-application tools for tracking customer status Responsible for recruiting, on-boarding, training, and development of local PMC staff Responsible for capturing every possible loan application for Pulte Mortgage at point of sale (capture) Actively participate with the builder in homebuyer and realtor events designed to generate community interest (ex: grand openings) In coordination with local builder & PMC fulfillment teams, responsible for driving and achieving outstanding (PMC) buyer experience scores In coordination with PMC fulfilment center and local Builder team, daily responsibility for achieving outstanding "close on time" percentages Attend all community and leadership meetings as a member of the division senior operating team Partner with fulfillment center to manage the integrity of the division's PMC backlog and communicate status and risk with division sales & management team Responsible for subdivision approvals Responsible for detailed reporting covering all aspects of branch operations Maintains profit motive, responsible for branch financial performance Responsible for attaining required mortgage licenses Responsible for assigned communities and has direct customer interaction

MANAGEMENT RESPONSIBILITIES

Ensures appropriate staffing to meet department needs Utilizes recruiting and selection tools/processes to build organizational talent Delegates work according to employee's abilities and skills Evaluates employee's performance and plans for compensation actions in accordance with that performance Provides developmental opportunities through identification of internal and external training opportunities Creates opportunities for employee growth Provides continuous coaching with regard to functional and leadership standards (technical skills and behaviors)

SCOPE Decision Impact:

Division Department Responsibility:

Multiple Budgetary Responsibility:

Yes Direct Reports:

Yes Physical Requirements:

None

REQUIRED EDUCATION/EXPERIENCE

Minimum high school diploma or equivalent. College degree preferred. Minimum of 5-7 years of related mortgage experience.

REQUIRED LICENSING, REGISTRATION AND/OR CERTIFICATIONS

Valid Driver's License because driving is an essential function of this position.

REQUIRED SKILLS/KNOWLEDGE

Leadership experience preferred. Excellent oral and written communication skills, strong computer proficiency in Microsoft Office programs.

ADDITIONAL INFORMATION

This is a hybrid position, combining both in-office and remote work, allowing for flexibility while maintaining collaboration and productivity #LI-KC1 #

LI-ONSITE

PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, "Recruiters") in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job. All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies. Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes. All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment. This position is subject to the CFPB Loan Originator Compensation Rule. This Organization Participates in e-Verify California Privacy Policy