Order Management Specialist Sectra

AB - 3.9

Shelton, CT Job Details PRN $100,000 - $120,000 a year 11 hours ago Benefits Paid parental leave Health insurance Dental insurance Paid time off Parental leave Vision insurance Retirement plan Qualifications Data integrity assurance Accounts receivable management Continuous improvement Revenue recognition Data accuracy checks Cross-functional collaboration Project stakeholder communication Cross-functional communication Full Job Description At Sectra, every role contributes to something bigger. Our technology helps healthcare providers deliver better care to millions of patients around the world, and that starts with the people and processes behind the scenes that keep our business running smoothly. We're looking for an Order Management Specialist who enjoys bringing structure to complex business processes, ensuring data accuracy, and driving operational excellence across the organization. In this role, you'll play a critical part in transforming signed customer opportunities into successfully executed projects by ensuring orders are processed accurately, business systems remain reliable, and cross-functional teams have the information they need to succeed. As an Order Management Specialist, you'll partner closely with Sales, Finance, Customer Operations, and Contracts to support the order-to-cash process from booking through execution. You'll have the opportunity to improve workflows, strengthen operational processes, and make a meaningful impact on how our business operates every day. What you'll do Own the order management and booking process for all closed sales opportunities Process customer orders and maintain accurate project information within Microsoft Dynamics Finance & Operations (FnO) Complete required system entries to support order processing, financial operations, and customer order notifications Partner with Account Executives to answer questions related to orders, business processes, and operational workflows Collaborate with Finance, Customer Operations, Sales, and Contracts to resolve issues related to quoting, contracts, reporting, and order execution Participate in Business Desk sprint demonstrations and provide analysis supporting U.S. change order reporting Maintain the Approved Supplier List and ensure operational data remains accurate, consistent, and up to date Develop, document, and continuously improve end-to-end order management workflows and business processes Establish and maintain standardized naming conventions and data governance across business systems Provide backup support for Contract Administration activities, including contract review and other operational responsibilities as needed Skills & Requirements Who you are You have 5+ years of experience in order management, business operations, finance, commercial operations, or a related field You have a strong understanding of the Order-to-Cash (O2C) process You have experience working with ERP systems, preferably Microsoft Dynamics Finance & Operations You have knowledge of revenue recognition, accounts receivable, and cost accounting principles You're highly organized with exceptional attention to detail and a commitment to data accuracy You enjoy improving processes and finding opportunities to make operations more efficient You're comfortable working across multiple departments and building strong working relationships You communicate effectively with both technical and non-technical stakeholders You can manage multiple priorities while maintaining a high level of accuracy in a fast-paced environment Experience supporting contract administration or commercial operations is beneficial but not required Why Sectra Contribute to technology that helps healthcare providers improve patient care around the world Play a key role in the business operations that support our customers and internal teams Work cross-functionally with Sales, Finance, Customer Operations, and Contracts to improve efficiency and drive operational excellence Join a collaborative organization that values ownership, continuous improvement, and professional growth Work alongside experienced professionals who are invested in helping you succeed Compensation and benefits Competitive salary based on experience and qualifications ($100,000 - $120,000 with bonus potential) Comprehensive medical, dental, and vision coverage Generous paid time off and paid parental leave Retirement plan with company match Ongoing learning and professional development opportunities Collaborative and supportive team environment Equal Opportunity Employer Sectra is proud to be an equal opportunity employer and is committed to creating an inclusive workplace for all employees and applicants. Great Place to Work Making a difference Great colleagues Personal development Innovation & technology Global environment Working close to customers About the company Sectra develops and sells cutting-edge solutions for medical IT and cybersecurity. We help hospitals and those who are training future healthcare personnel to improve their efficiency so that patients can receive better care. We also support and help defense, authorities, and critical social functions to secure their communication against eavesdropping and protect their systems against unauthorized access. This is how we create conditions for a healthier and safer society. One thing that identifies us at Sectra is our customer obsession— our ability and willingness to understand, create value for and stand up for our customers. This shared priority is at the core of our culture. Our customers describe this as having the knowledge to meet expectations, the passion to exceed them. As we hire for attitude and ability - train for skill, we happily expand your knowledge, if you bring the passion and willingness to learn. Enable "functional cookies" to watch the video Talent Acquisition Team | Contact Person Graphic rendering with WebGL2 has been disabled or is not supported by your graphic card. The map cannot be displayed. + Sectra Shelton | On-site