We are looking for an Operations Specialist to support core banking operations in Rosemont, Illinois. This Long-term Contract position is ideal for someone who can manage deposit account activity, investigate transactional issues, and work closely with branches and internal teams to keep daily operations running smoothly. The role requires strong attention to detail, sound judgment, and a solid understanding of banking controls and regulatory expectations.

Responsibilities:

Administer consumer and commercial deposit accounts by completing new account setup, profile updates, closures, and changes to account ownership with accuracy and timeliness. Oversee daily operational transactions such as wire activity, stop payment requests, exception processing, overdraft handling, and account balancing tasks. Investigate account-related questions and resolve transaction variances by coordinating with branch personnel and cross-functional business partners. Apply banking regulations and internal control standards to daily work, including requirements related to funds availability, error resolution, and anti-money laundering practices. Maintain thorough documentation and accurate records to support audit readiness, examinations, and internal risk oversight activities. Identify workflow gaps and recommend practical improvements that enhance efficiency, accuracy, and service quality across operations. Provide operational guidance to internal stakeholders by addressing process questions and escalating issues when needed. Monitor routine account activity for inconsistencies and take appropriate action to reduce operational risk and support compliance objectives. Experience supporting banking operations with exposure to deposit account servicing and transaction processing. Working knowledge of consumer banking practices and operational controls in a regulated financial environment. Familiarity with wire processing, stop payments, reconciliations, exception items, and overdraft review. Ability to research discrepancies, analyze issues critically, and deliver timely resolutions. Understanding of regulatory requirements such as Regulation CC, Regulation E, and related compliance standards. Strong organizational skills with the ability to manage detailed records and prioritize multiple tasks effectively. Effective communication skills for collaborating with branches, internal partners, and service teams. Background in call center metrics, credit card industry processes, consumer lending, or related financial services operations is preferred. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .