Banking Operations Specialist

Banking Operations Specialist Robert Half - 3.9 West Roxbury, MA Job Details Temp-to-hire | Contract $28 - $31 an hour 1 day ago Benefits Disability insurance Dental insurance 401(k) Vision insurance Qualifications Business financial process improvement Financial close processing Internal controls Financial data reconciliation Regulatory compliance General ledger maintenance Complaint handling Mid-level SOX 3 years Analysis skills Bank experience Performance Improvement (PI) Accounting and finance experience Financial audit support Communication skills Financial compliance experience in banks Regulatory compliance management Full Job Description We are looking for a detail-oriented Banking Operations Specialist to join a team in West Roxbury, Massachusetts. This contract opportunity with potential for a permanent role is ideal for someone with a strong background in audit and banking compliance who can support accurate financial operations and maintain effective control processes. The role will focus on reconciliations, close activities, complaint-related case oversight, and audit readiness in a regulated banking environment.

Responsibilities:

Perform account and bank reconciliations to verify accuracy, resolve discrepancies, and support daily operational integrity. Assist with month-end, quarter-end, and year-end closing activities by preparing documentation and ensuring financial records are complete. Monitor compliance with SOX and banking control requirements, helping maintain consistent audit support across operational processes. Review complaint handling workflows and case records within management and case tracking systems to ensure proper documentation and timely follow-up. Support audit activities by gathering records, organizing evidence, and responding to requests from internal and external reviewers. Maintain general ledger accuracy through careful review, issue identification, and coordination with relevant teams to correct exceptions. Track operational issues and contribute to process improvements that strengthen controls, reporting quality, and regulatory adherence. 3+ years of experience in banking operations, audit support, compliance, or a related financial environment. Working knowledge of SOX requirements and banking compliance standards. Experience with account reconciliation, bank reconciliations, and general ledger review. Familiarity with month-end, quarter-end, and year-end close processes. Ability to manage documentation accurately within complaint handling, case management, or similar operational systems. Strong analytical skills with the ability to identify inconsistencies and investigate variances. Excellent organizational and communication skills, with the ability to work effectively in a regulated setting. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use and Privacy Notice .