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F H CANN & ASSOCIATES INC

Financial Services Collection Specialist

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Based on Massachusetts data

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What they do

A Financial Operations Specialist specializes in foreseeing or carrying out financial transactions or other routine operations that are influenced by compliance needs. Requires some knowledge of accounting, billing, customer service and contracts. Helps businesses and their customers resolve financial billing and reconciliation issues.

$78,462 / year median in Massachusetts

-7% projected decline

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Job Description

About Us FHC is a family-owned company that has been growing since 1999. Were committed to delivering exceptional customer experiences while meeting or exceeding federal and state safety standards. Our diverse portfolio spans both Public and Private Sectors, and we take pride in our reputation for quality and compliance.
Essential Functions:
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Establish contact with customers to recover delinquencies and offer available solutions to repay their accounts placed with FHC.Locate/skip-trace customers using state-of-the-art skip-tracing tools combined with internet access.

Record accurate and detailed notes, maintaining log of communication and all collection activities for each file.

Ensure all performance deadlines, objectives, and goals are met as set by department standards.

Adhere to consumer protection laws and FHC's standard practices and policies.