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RH
Robert Half
Operations Support Specialist
Career Insights for Financial Operations Specialist
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Scorecard
Based on New Mexico data
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What they do
A Financial Operations Specialist specializes in foreseeing or carrying out financial transactions or other routine operations that are influenced by compliance needs. Requires some knowledge of accounting, billing, customer service and contracts. Helps businesses and their customers resolve financial billing and reconciliation issues.
$45,934 / year median in New Mexico
-11% projected decline
Job Description
Description We are seeking an Operations Support Specialist to join our banking operations team in a critical back-office role supporting the daily movement, balancing, and settlement of bank funds. This position requires hands-on experience with core banking operations including ACH processing and disputes, domestic and international wire transactions, daily account settlement, reconciliations, exception processing, NSF/non-post handling, stop payments, chargebacks, and general transaction research. The ideal candidate will have a strong understanding of operational workflows within a financial institution, exceptional attention to detail, and the ability to manage time-sensitive transactions with accuracy and confidentiality. Additional responsibilities include assisting with debit card disputes, regulatory reporting, account research, audit support, balancing activities, and cross-functional support to branch and accounting teams as needed. Candidates should bring prior banking operations, bookkeeping, or accounting experience, strong problem-solving skills, and a solid commitment to operational excellence and customer service.
PLEASE DO NOT APPLY
if you do not have experience with ACH payments, wiring/transfer of funds, and banking. Requirements- At least 2 years of experience in banking operations, bookkeeping, accounting, or a closely related financial support role.
- Working knowledge of back-office banking functions such as wire processing, reconciliations, settlement, exception review, and transaction research.
- Ability to manage confidential financial information with a high degree of accuracy, judgment, and professionalism.
- Strong analytical and problem-solving skills with the ability to identify discrepancies and follow issues through resolution.
- Experience supporting account resolution, accounts payable activities, or vendor invoice processing is preferred.
- Understanding of risk management practices within a financial or operational environment.
- Proficiency with business systems and applications, including experience with Encompass or similar platforms, is a plus.