Fiscal Technician Senior

Job Description Job Description Fiscal Technician Senior Job

ID322776

Location GateWay Community College Full/Part TimeFull-Time Regular/TemporaryRegular Add to Favorite Jobs Hourly Rate $19.26

• 25.04//per hour: DOE Grade 110 Work Schedule Monday
• Friday, 8am
• 5pm; some evenings and weekends may be required

Summer Hours:

Monday

• Thursday, 7am-6pm Evenings and Weekends as needed This position may allow for a remote work day and the schedule will be determined upon hire.

Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision—creating excellence in education for a better world. We focus on people—not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community—we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Tfore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at

MCCCD:

Affordable and Comprehensive Benefits Package:

Nationwide Medical, Dental, and Vision Coverage

Paid Time Off:

Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions

Optional Retirement Plans:

403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents Annual Professional Development Funding Flexible Work Schedules

Employee Health & Wellness Programs:

District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program and Support Groups Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Pre-Retirement Planning Events Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary GateWay Community College is seeking a collaborative, student-focused, and detail-oriented Fiscal Technician Senior to join the College Business Services team. This position provides a broad range of moderately complex fiscal, cashiering, customer service, and administrative support services in a fast-paced, student-facing environment within Student Business Services (SBS). The Fiscal Technician Senior serves as a primary frontline resource for students, faculty, staff, vendors, and community members by delivering exceptional customer service and support related to student accounts, cashiering operations, payment processing, and enrollment-related financial transactions. Responsibilities include collecting, posting, reconciling, and reviewing financial transactions; maintaining accurate fiscal and student account records; assisting with financial aid refund processing; preparing daily cash summaries; monitoring account activity within the Student Information System (SIS); and ensuring compliance with college, district, state, and federal regulations. This position works closely with Enrollment Services departments, including Admissions and Records, Financial Aid, Advisement, and Testing, to support student success, operational efficiency, and the integrity of student financial records. The Fiscal Technician Senior also provides operational and administrative support related to cash handling, fiscal compliance, reporting, and daily business office operations while assisting with support coverage across two (2) GateWay Business Services locations as needed.

Locations:

Washington Campus:

108 North 40th Street Phoenix, AZ 85034

Central City:

1245 East Buckeye Road Phoenix, AZ 85034 Essential Functions 40%•

Student Business Services Operations and Customer Support:

Serve as a primary frontline customer service contact for students, faculty, staff, community members and vendors through Student Business Services (SBS) in person, by phone, and via email. Perform daily cashiering and student account support functions, including opening and closing cashier registers; collecting, posting, and reconciling payments; preparing daily cash summaries; conducting student outreach regarding payment options, secured funding, and enrollment status; coordinating enrollment cancellations for nonpayment; and responding to student account inquiries while ensuring compliance with college, district, state, and federal regulations. 30%•

Student Account Review and Enrollment Services Support:

Review and monitor student accounts for accuracy within the Student Information System (SIS), including tuition charges, course fees, financial aid transactions, and other account activity. Research, identify, and report discrepancies to management to maintain the integrity of student accounts for the College and District. Establish and maintain collaborative cross-departmental relationships with Admissions and Records, Financial Aid, Advisement, Testing, and other Enrollment Services areas to support student success and operational efficiency. Work closely with Financial Aid to assist in processing of financial aid refunds and disbursements and monitor Maricopa Student Refund Program files and related reporting systems, including ERS, SIS, and NelNet, to ensure accurate and timely processing. 20%

• Fiscal Records and Compliance Support:

  Interpret and communicate college and district policies, procedures, and payment requirements to students, faculty, staff, and community members. Maintain, review, and process fiscal records and financial transactions while ensuring compliance with applicable policies, procedures, and cash-handling standards. 10%

•

Operational and Administrative Support:

Perform duties commensurate with the level of the position to support efficient operations within the Student Business Services office. Provide operational, administrative, cash handling, and financial compliance support to ensure customer service standards, reporting requirements, and daily business operations are maintained effectively; perform other duties as assigned within the scope and classification of the position. Minimum Qualifications High School Diploma or GED and two (2) years of related fiscal, finance, payroll or accounting support experience such as processing and reconciling financial transactions. T is no substitution or equivalency allowable for the High School Diploma or GED. OR An equivalent combination of education and/or experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation. Desired Qualifications Associate's or Bachelor's degree in Accounting, Business Administration, Finance, Public Administration, or a related field with coursework in accounting, finance, customer service, or business operations. Two (2) or more years of progressively responsible experience in Student Business Services, higher education finance, cashiering operations, accounts receivable, financial aid support, or a related fiscal/customer service environment. Experience using enterprise resource planning (ERP) systems such as PeopleSoft Student Information System (SIS), Financial Management System (FMS), Customer Relationship Management (CRM) platforms, NelNet, or similar enterprise systems. Experience processing, reconciling, reviewing, and maintaining financial records, student account transactions, cash handling activities, and account reports with a high degree of accuracy and attention to detail. Experience interpreting and communicating policies, procedures, and payment requirements to students, staff, and community members through both verbal and written communication in a professional, customer-focused environment. 1 year full-time relevant MCCCD experience during the previous two years (internal candidates ONLY) Special Working Conditions Will be required to travel or be assigned to all GateWay locations May require some evenings or weekends May require prolonged periods of viewing a computer screen May be required to lift or carry up to #25 lbs MCCCD does not sponsor individuals for any type of work visas