Credentialing Analyst

We are looking for a dedicated Credentialing Analyst to join our team on a long-term contract basis in Provo, Utah. In this role, you will combine financial expertise with a passion for delivering exceptional customer experiences. You will play a key role in ensuring the accuracy of sales, renewals, and financial forecasting while collaborating with internal teams to drive process improvements.

Responsibilities:

• Ensure the accuracy of company billings and financial forecasts by maintaining detailed records and performing thorough reviews.
• Communicate complex financial policies and technical information in a clear and concise manner to non-expert stakeholders.
• Collaborate with teams across finance, sales, and customer success to resolve issues and improve processes.
• Respond to high volumes of stakeholder inquiries within established service level agreements (SLAs) and key deadlines, including monthly accounting close timelines.
• Identify opportunities for process enhancements that positively impact upstream and downstream operations.
• Build and maintain strong, detail-oriented relationships with stakeholders, ensuring a respectful and customer-focused approach.
• Apply knowledge of internal Average Annual Cloud Value bookings and quota relief policies to solve problems effectively.
• Contribute to a positive, inclusive, and collaborative team environment.
• Manage time efficiently to handle multiple tasks and competing priorities.
• Support team goals by proactively sharing expertise and insights.