Finance/Operations Specialist - Shawano, Wisconsin

Do you want to play a key role at the intersection of finance, sales operations, and customer experience? Our team is growing, and we are looking for a motivated and detail-oriented professional to support our financial processes while working closely with both customers and internal sales teams. This role is ideal for someone who enjoys problem-solving, learning new systems, and contributing to a fast-paced, team-oriented environment. As a Finance/Operations Specialist , you will help ensure smooth financial operations, accurate reporting, and a seamless experience for our customers. You will play an important role in managing receivables, supporting commission processes, and assisting with day-to-day financial inquiries, while also gaining exposure to broader sales operations and reporting functions. This position offers a unique opportunity to grow your skills across finance, systems, and operations as we continue to evolve our tools and processes. The Role As Finance & Sales Operations Specialist, you act as a key support function between finance, sales, and our customers.

Your responsibilities include:

Managing Accounts Receivable processes, including tracking outstanding balances and supporting collections Preparing and maintaining ACH and commission reporting with a high level of accuracy Responding to customer finance and payment inquiries in a timely and professional manner Assisting customers with setting up and managing autopay and other payment methods Generating and distributing account statements Supporting invoicing, payment matching, and account credit processes as needed Assisting with order approval processes to ensure accuracy and compliance Learning and supporting internal reporting across sales and finance functions Working within accounting and business management systems, while adapting to new platforms as systems evolve Collaborating with internal teams to improve processes and ensure data accuracy across systems About CowManager and the Team CowManager is an innovative, globally operating company in the agricultural sector, driven by big data and cow welfare. As the inventors of the first ear sensor technology for dairy cows, we work closely with colleagues and customers to continuously improve our solutions. We are a fast-paced, collaborative team that values accuracy, accountability, and a strong work ethic. Our culture is open and supportive, with a strong focus on teamwork, continuous improvement, and a healthy work-life balance. As our systems and operations evolve, this role plays a key part in ensuring continuity while contributing to future improvements and efficiencies. Your profile You are organized, proactive, and eager to learn. You enjoy working with numbers, systems, and people, and take pride in delivering accurate, high-quality work. In addition, you bring: Strong attention to detail and excellent organizational skills Confidence in working with financial data and reporting The ability to quickly learn new systems and adapt to change Strong written and verbal communication skills A customer-focused mindset with a proactive, problem-solving approach The ability to manage multiple tasks and prioritize effectively Experience with accounting or business software (preferred) A genuine interest in expanding your knowledge across finance and sales operations A collaborative mindset and the ability to contribute to a positive team culture Can work at the office in Shawano What we offer Dynamic role across Finance & Sales Operations Grow with evolving systems and processes Hands-on with modern business and reporting tools Collaborative, team-first culture with a family feel Inspiring environment with a driven team High ownership and real responsibility Competitive pay + strong benefits package Performance bonus up to 10% annually 401(k) with company match Health insurance coverage Build your skills and make real impact