Acute PAS Representative

Acute PAS Representative at Medasource Acute PAS Representative at Medasource in Phoenix, Arizona Posted in 5 days ago.

Type:

full-time

Job Description:

Patient Access Representative - Acute Care We are seeking experienced Patient Access Representatives to support a large healthcare system through an upcoming operational transition. This role will be onsite in an acute care hospital setting and will support patient intake, registration, insurance verification, authorization-related workflows, financial counseling, and patient liability collection. This is a great opportunity for candidates with hospital registration, emergency department registration, patient access, financial clearance, insurance verification, or front-end revenue cycle experience who are comfortable working in a fast-paced healthcare environment.

Responsibilities:

Complete in-person patient intake and registration in a hospital-based setting. Verify patient demographics and accurately document information in the EHR. Review insurance eligibility, benefits, and payer requirements. Support authorization and notification workflows according to payer guidelines. Discuss patient financial responsibility, estimates, payment plans, and financial assistance options. Collect patient liability when appropriate. Maintain accurate documentation to support reimbursement and reduce denials. Provide a positive patient experience through strong communication and customer service. Work across service areas such as emergency department, inpatient, observation, obstetrics, surgery, imaging, and outpatient services.

Requirements:

High school diploma or GED required. 1+ year of experience in patient access, patient registration, insurance verification, financial clearance, healthcare customer service, collections, or patient financial services. Strong communication, customer service, and multitasking skills. Comfortable working onsite in a high-volume hospital environment. Ability to work independently and collaboratively in a team setting. Strong computer skills, including EHR and common office software experience.

Preferred Qualifications:

Experience in acute care, ED registration, inpatient registration, or hospital patient access. Knowledge of medical terminology. Experience with Cerner/Oracle, Optum360, NextGen, or MS4. CRCR or CHAA certification.