POSITION SUMMARY

Assists relationship manager and officers with administrative and customer service support within division/region.

ESSENTIAL REQUIREMENTS

Provides customer service support by handling daily calls to resolve problems or inquiries. Provides administrative support for manager or department (i.e., written correspondence, mail distribution, office supply maintenance, etc.). Responsible for prepping loan packets ready to send to credit. Provides direct customer support as needed (i.e., picking up and/or delivering documents, meets new customers, etc.). Responsible for preparation of various reports for management, as requested. Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the positions. Must understand all applicable laws and regulations that apply to the position and complies with the requirements.

NON-ESSENTIAL FUNCTIONS

Performs all other duties as assigned.

EXPERIENCE/SKILLS

One (1) to three (3) years of related experience preferred. Strong working experience with proficiency in Microsoft Excel and Word. Good written and verbal communication skills. Ability to work with all different departments and business entities. Ability to prioritize. Good time management skills.

EDUCATION

One (1) - three (3) years college preferred.

TRAVEL REQUIREMENTS

Minimal or occasional travel for meetings, projects or training as needed.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

EQUIPMENT MS

Office PC, fax, phone and standard office equipment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.