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HB
Home Bank
Digital Banking & Payments Manager
Career Insights for Financial Relationship Manager
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Based on Louisiana data
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What they do
A Financial Relationship Manager maintains existing and develops new relationships with partner firms and customers for a financial services company. Acts as point of contact for clients to answer any questions on financial services and provide advice.
$156,524 / year median in Louisiana
-11% projected decline
Job Description
Are you a strategic leader passionate about digital transformation, payments innovation, and exceptional customer experiences? Home Bank is seeking a Digital Banking & Payments Manager to lead the strategy, operations, and growth of our digital banking, payments, and treasury management services. This position can be located in any of our market locations. It is not eligible for remote or hybrid arrangements . In this role, you'll drive innovation across online and mobile banking, digital payments, treasury management solutions, fraud prevention, and customer-facing technologies while ensuring operational excellence, security, and regulatory compliance. Key Responsibilities Lead digital banking, payments, and treasury management strategy. Oversee online banking, mobile banking, debit cards, ACH, wires, digital wallets, RTP, P2P payments, and treasury services. Drive digital transformation, process improvement, and customer experience initiatives. Manage risk, fraud prevention, cybersecurity controls, and regulatory compliance. Lead disaster recovery (DR), business continuity (BCP), and incident response efforts. Develop, mentor, and lead a high-performing team. Required Skills & Qualifications Bachelor's degree in Business, Finance, Information Technology, or related field preferred, or equivalent experience Minimum 7 years of experience in: Digital Banking Payments Operations Treasury Management Financial Technology (FinTech) Strong knowledge of: ACH and Wire Processing Online and Mobile Banking Platforms Treasury Management Services NACHA, Reg E, Reg