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Xcel Staffing
Member Service Representative
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Job Description
Member Service Representative
Local Credit Union is seeking a Member Service Representative. Your friendly demeanor and attention to detail mean you stand out from the crowd! Apply now to become a highly trained member service representative with a local financial institution.
Duties:
- Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; answering questions in person or on telephone; referring to other bank services.
- Informing customers about bank products by answering inquiries; informing customers of new services and product promotions; determining customers' needs; directing customers to a branch representative.
- Completes special requests by closing accounts; taking orders for checks; providing special statements, copies and referrals; completing safe-deposit box procedures.
- Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; maintaining supply of cash and currency.
- Maintains customer confidence and protects bank operations by keeping information confidential.
- Contributes to team effort by accomplishing related results as needed.
Qualifications:
- Customer Service/People Skills
- Attention to Detail
- General Math Skills
- Verbal Communication
- Documentation Skills
- Financial Skills
- Financial Software
- Thoroughness
- Clean background
Schedule:
- Mon-Fri
- 8:45am-5:15pm
- $15.
00
Experience:
Banking:
1 year (Preferred)
Cash handling: 1 year (Preferred)
Customer service: 1 year (Preferred)