Financial Services Officer

Make a DifferenceOne Member, One Loan, One Conversation at a TimeAt North Star Community Credit Union, we dont just process financial transactionswe help people move forward in life. Every interaction has the power to impact a members goals, stability, and future. Were looking for a people-first, service-driven Financial Services Officer to join our team in Devils Lake.

If you thrive in a fast-paced service environment, enjoy building relationships, and want your work to truly matter every daythis is your opportunity to serve the Devils Lake community while growing your career in financial services.

What Youll DoIn this role, youll be a key driver of member successbalancing hands-on financial services with relationship building and operational excellence.

Deliver Exceptional Member ServiceAssist members with everyday financial needs, including deposits, withdrawals, and loan paymentsProvide friendly, accurate, and efficient service in all member interactionsOpen and maintain member accounts while ensuring a smooth onboarding experienceSupport Lending & Financial SolutionsAssist with consumer lending activities, including personal and auto loansGuide members through loan applications and basic credit decisionsHelp members understand credit union products and services that support their goalsStrengthen Member RelationshipsIdentify member needs and recommend appropriate financial solutionsBuild trust through consistent, respectful, and professional serviceDeliver meaningful conversations that support long-term financial wellnessSupport Branch Operations & AccuracyEnsure daily transactions are processed accurately and efficientlyMaintain compliance with credit union policies and proceduresSupport a safe, secure, and well-organized branch environmentRepresent North Star in the CommunityBuild strong relationships within the Devils Lake communityRepresent North Star with professionalism, integrity, and care in every interactionWhat Success Looks LikeMembers feel welcomed, supported, and confident in their financial decisionsTransactions and account services are handled accurately and efficientlyLending support is consistent, compliant, and member-focusedStrong relationships are built within the Devils Lake communityYou are recognized as a trusted, dependable, and service-driven team memberWhat You BringExperience in credit unions, retail, customer service, or financial services preferredStrong communication skills with a genuine passion for helping peopleAbility to multitask in a fast-paced, member-focused environmentHigh attention to detail, accuracy, and accountabilityBasic knowledge of financial products, lending, or account services (or willingness to learn)Professional, dependable, and team-oriented mindset

Why Youll Love Working HereMeaningful Impact:

Help members make important financial decisions every day

Community Connection:

Serve and grow relationships in the Devils Lake area

Career Growth:

Training and development opportunities in financial services and lending

Supportive Culture:

Be part of a team committed to

The North Star WayStable Future:

Join a strong, community-focused credit union that invests in its peopleWork Environment & Physical RequirementsProfessional branch and office environment within a financial services settingExtended periods of sitting, standing, and computer useFrequent use of hands and fingers for typing and system navigationOccasional lifting of up to 50 pounds (files, supplies, or branch materials)Join Our TeamIf youre ready to make a differenceone member, one conversation, one financial solution at a timewed love to meet you.

Apply today and build a rewarding career with North Star Community Credit Union in Devils Lake.