Data Science Manager- Business Banking

Description At Citizens, we're more than a bank! As a part of our team, you're made ready for a fulfilling career with exciting challenges and opportunities to stretch yourself! As a Data Science Manager , you will lead a team focused on AI and ML methods to solve complex business challenges across Business Banking. You'll guide technical execution, mentor data scientists, and collaborate with stakeholders to ensure alignment between technical deliveries and business needs. Most importantly, you will bring technical leadership and people leadership skills and experience to manage and develop a high-performance team of data scientists. Additionally, you will engage with data & analytics teams internally as well as other teams including technology, model risk management and others to develop highly meaningful and relevant insights and develop understanding customer behavior for driving data driven customer management practices. Job Responsibilities Lead a team of data scientists to build advanced analytical capabilities aligned with business priorities. Collaborate with Data & Analytics leadership and business stakeholders to understand business needs, develop work plans, and implement advanced analytics solutions (including machine learning, optimization, and heuristic models). Oversee the development and maintenance of comprehensive feature stores and curated data for domains such as sales, marketing, finance, profitability, targeting and customer life cycle analytics. Generate analytical insights and provide strategic direction to senior management. Provide technical and people leadership, managing and developing a high-performance team of data scientists. Foster a culture of innovation, continuous learning, and high performance within the data science team

Qualifications Required:

7+ years of experience in data science, machine learning, or AI, with at least 2 years in a leadership or managerial role with experience managing 3 or more data scientists. Hands-on experience building machine learning models with open source. Strong proficiency in Python and experience with core libraries and frameworks including experience using cloud computing. Proven ability to lead technical teams and manage multiple projects simultaneously. Experience working with unstructured data and integrating AI/ML solutions into business workflows. Strong communication skills, including technical writing and stakeholder engagement.

Preferred:

Familiarity with MLOps tools. Experience interacting with model validation teams. Background in Agile methodologies and project management tools. Experience working in Financial Services Hours & Work Schedule Hours per

Week:

40

Work Schedule:

Monday -

Friday Hybrid Schedule:

4 days onsite at a Citizens Corporate Office Pay Transparency The salary range for this position is $170,000 - $210,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits . Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.