At Hawthorne Connections, we're growing and looking for energetic, people-focused individuals to join our team as an AT&T Customer Solutions Representative. Based in the North Houston area, we partner with customers directly in their communities, helping them discover AT&T solutions that fit their lifestyle and connectivity needs. As an AT&T Customer Solutions Representative, you'll engage face-to-face with residential customers, build meaningful relationships, and deliver a positive customer experience from the first conversation to enrollment. This role is perfect for individuals who enjoy meeting new people, working in a fast-paced environment, and developing valuable sales and customer service skills. If you're driven, outgoing, and committed to delivering exceptional service, this is an excellent opportunity to advance your career with a supportive, team-oriented company. Responsibilities as an

AT&T Customer Solutions Representative:

Interact with customers directly at their places of residence and present products and services that best meet their needs Use a consultative approach to identify customer challenges and priorities, offering personalized sales recommendations that deliver value and enhance their AT&T experience Establish and maintain strong connections with customers and clients to understand their needs Customize sales solutions that address specific customer requirements, ensuring every recommendation is thoughtful and well-suited to their unique situation Prioritize AT&T client satisfaction by responding to inquiries and concerns with urgency and professionalism, ensuring every customer interaction leaves a positive and lasting impression Work closely with the AT&T Sales Team to share insights and strategies to develop an innovative approach that contributes to company success AT&T Customer Solutions Representative Qualifications Previous experience as a customer service representative and sales preferred Passion for helping customers and understanding their needs to provide tailored solutions Familiarity with sales principles and techniques, or a willingness to learn Ability to collaborate with team members and contribute to a positive work environment Aptitude for identifying issues and developing effective solutions in a fast-paced setting Motivation to achieve sales targets and a proactive approach to pursuing opportunities

Pay:

$45,726.07 - $55,067.95 per year

Work Location:

In person