Member Relationship Advisor I

Member Relationship Advisor I Falls Church, VA Job Details Full-time $25.47 - $28.91 an hour 15 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Pet insurance Qualifications Opening bank accounts Computer operation Spanish Customer relationship building Phone communication Promoting bank products Client relationship development Cross-selling Processing loan applications Credit union experience Productivity software Technical Proficiency Promoting bank services Entry level Under 1 year Client interaction via phone calls Full Job Description Position Overview Are you looking to be part of a dynamic team that encourages growth and fosters a culture of learning? If so, consider joining Arlington Community Federal Credit Union (ACFCU)! We are more than just a workplace; we are a diverse community credit union dedicated to our purpose of financially empowering our members through

REMARKABLE SERVICE

We hear the story, find solutions, and bring positive change to the community we love. Join us in creating a positive impact within our community! We are actively seeking a Member Relationship Advisor to join our branch team . The primary function of this position is to provide a remarkable experience for our members by assisting them with various requests, finding solutions to meet their financial needs, opening new accounts, and processing loan applications. You will be responsible for establishing member relationships, cross-selling additional products and services, and making quality referrals to the real estate and investment services team. This position is fully on-site and could be an excellent opportunity for someone with teller experience looking to grow their career. What You'll Bring At least 6 months of similar or related experience. A strong passion for working with members. Previous banking/credit union experience. Proficiency in the use of personal computers and Microsoft Office suite. A professional demeanor to operate in a member facing environment and over the phone. A love for a collaborative, energetic, and member focused environment. The ability to multi-task and adapt to a fast-paced environment. A strong work ethic as well as an outgoing, positive demeanor. Bilingual in Spanish is preferred. Prior Symitar experience is preferred. What You Can Expect From ACFCU At ACFCU, our core values, Excellence, Passion, Integrity, and Empathy are at the heart of our organization. These values guide our hiring practices, strategic decisions, and member service. We not only prioritize empowering our members and colleagues but also actively engage in our community. Our team serves on community boards, partners with local nonprofits, and is committed to being a trusted community partner. We believe in continuous learning and providing opportunities for professional growth. Our employees benefit from comprehensive training across various topics, including remarkable service, compliance, and leadership development. We also encourage attendance at conferences, seminars, and industry roundtables to inspire and expand knowledge. Apply now to become part of a community-focused organization where you can thrive personally and professionally! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or state as an individual with a disability. Compensation At ACFCU, base salary serves as just one element of our comprehensive total rewards package, reflecting our commitment to competitive compensation. The salary range provided reflects the full scope of potential compensation, but factors such as relevant experience, skills, and qualifications will play a crucial role in determining the final offer. In addition to a competitive base salary, we offer an extensive array of benefits designed to support your overall well-being.

Our offerings include:

Medical, dental, and vision insurance Medical HSA and FSA as well as Dependent Care FSA Employer paid life insurance Employer paid short-term and long-term disability coverage with available tax-choice options A 401(k)-retirement plan with company match, safe harbor, and profit share Generous paid time off and federal holidays Employe Assistance Program Pet Insurance We are dedicated to promoting an inclusive and rewarding workplace where all employees can thrive and feel valued. Your growth and success are important to us, and we strive to provide the resources and support necessary for you to achieve your personal and professional goals.