Fraud Specialist

We are looking for a Fraud Specialist to support risk management efforts by identifying, investigating, and resolving suspected fraudulent activity that could affect the organization and its clients. This position focuses on protecting funds, reducing exposure to financial crime, and partnering with internal teams and external institutions to address incidents effectively. Based in Rochester, New York, this is a Long-term Contract opportunity for a detail-oriented individual who can combine analytical judgment, compliance awareness, and strong communication skills in a fast-paced environment.

Responsibilities:

• Examine high-risk client profiles and transaction activity flagged by fraud prevention controls, and take action to stop potentially harmful activity before losses occur.
• Investigate reported fraud incidents, including altered or improperly endorsed checks, while coordinating with internal stakeholders to support timely resolution.
• Document case details in centralized tracking systems so information can be used for reporting, trend analysis, and broader fraud prevention efforts.
• Partner with financial institutions to help secure affected accounts and support recovery efforts when unauthorized activity is identified.
• Review situations involving potential exposure of sensitive personal information and guide appropriate response steps in line with company policy and legal requirements.
• Assess onboarding exceptions when clients do not pass authentication checks, using research tools to confirm legitimacy and determine appropriate risk mitigation measures.
• Provide practical guidance to internal teams and clients on fraud prevention practices, incident handling procedures, and next-step resolution options.
• Compile and monitor incident metrics to identify patterns, recurring threats, and areas where fraud controls can be strengthened.