Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
MO
Medical Office
Healthcare Client Account Representative (Medical Billing & Claims)
Entry-Level JobVerifiedNo experience needed
Career Insights for Medical Claims Processor / Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Alabama data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Medical Claims Processor or Representative reviews and processes medical insurance claims and determines whether an insurance policy will cover a medical procedure. Gathers information from policy holders and organizes insurance files; may process checks with payments to policy holders when a medical claim is approved.
$43,517 / year median in Alabama
-6% projected decline
Job Description
Birmingham, AL | In-Office Position | Full-Time | Monday-Friday Join Our Growing Healthcare Team We are a Birmingham-based healthcare management company seeking a Healthcare Client Account Representative to support our Revenue Cycle Management (RCM) team. This role is ideal for someone with experience in medical billing, insurance claims, revenue cycle management, or healthcare administration who enjoys problem-solving and helping healthcare practices succeed. What You'll Do Submit and process medical insurance claims accurately and timely Follow up on denied, underpaid, and outstanding claims Prepare and submit claim appeals when necessary Post insurance payments and reconcile account balances Research and resolve credit balances and refund requests Communicate with insurance carriers regarding billing and reimbursement issues Maintain accurate patient demographics and account information Provide exceptional customer service via phone and email Generate reports and document account activity as needed Maintain HIPAA compliance and confidentiality standards Collaborate with team members to improve reimbursement outcomes Analytical and problem-solving abilities. Provide excellent customer service through phone calls and emails. High level of time management and organizational skills. End-of-the-month report generation and list of all accounts not worked. Performs other duties as assigned. Required Qualifications High school diploma or GED Medical billing, claims processing, insurance follow-up, or healthcare administrative experience Strong organizational and time management skills Excellent written and verbal communication skills Strong analytical and problem-solving abilities Ability to work independently and as part of a team Preferred Qualifications 2+ years of medical billing, claims processing, or revenue cycle management experience Experience with insurance appeals and denial management Experience using EMR Systems such as NextGen and Epic Workers' compensation billing experience Associate degree or higher Why Join Us? Stable and growing healthcare organization Supportive team environment Opportunity to expand your knowledge of medical billing and revenue cycle management Professional growth and advancement opportunities Meaningful work supporting healthcare providers and patients Location This is a full-time, in-office position based in Birmingham, Alabama .