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Licensed Health Insurance Agent | On-Site | W-2 Employee + Full Benefits | Orlando, FL

Job

IDEA Insurance LLC

Orlando, FL (In Person)

$46,800 Salary, Full-Time

Posted 2 weeks ago (Updated 6 days ago) • Actively hiring

Expires 8/1/2026

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Job Description

Key Responsibilities Answer customer questions about health insurance plans, benefits, claims, billing, and coverage. Assist clients by phone, email, and chat. Explain insurance concepts and medical terminology in easy-to-understand language. Verify and update customer information accurately. Document customer interactions and resolutions. Work with internal teams to resolve coverage, claims, and billing issues.
Preferred Qualifications Experience in:
Health insurance customer service Medical offices or healthcare administration
Knowledge of:
Medical terminology Health insurance policies and claims processes
Strong:
Communication skills Data entry and computer skills Problem-solving and analytical abilities Attention to detail Bilingual skills are considered a plus. What the Company Appears to Value Empathy and professionalism when helping clients. Ability to explain complex topics clearly. Accuracy in documentation and data management. Comfort working in a fast-paced, customer-facing environment. Compensation & Benefits $19.00-$26.00 per hour 401(k) Health, dental, and vision insurance Paid time off Professional development assistance Referral program
Candidate Assessment Requirements:
Health insurance or healthcare customer service experience. License 215 Familiarity with claims, benefits, and policy terminology. Excellent phone and customer service skills. Experience using CRM, insurance, or medical software systems.
Pay:
$19.00 - $26.00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person