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Ten Four Truck Insurance

Recovery Specialist

Career Insights for Claims Representative

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Based on Iowa data

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What they do

A Claims Representative accepts and reviews applications for insurance and provides information to insurance agents. Assists insurance customers, answers questions and processes requests to change or cancel policies. May assist with insurance claims that are disputed, review claims and policy coverage and help to negotiate agreements between customers and an insurance company.

$52,138 / year median in Iowa

+1% projected growth

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Job Description

The Ten Four Insurance team has been around for over 30 years and only focuses on the Trucking Industry. We understand the insurance needs of Professional Truck Drivers and Owners. Ten Four Truck Insurance is looking for individuals who bring "passion" and "drive" to work with them every day. There's no shortage of opportunities as we continue to grow. Take charge of your career today and join our amazing team!

Position Overview:

The Recovery Specialist works closely with business owners in the commercial trucking industry and is responsible for identifying and recovering subrogation claims payments on behalf of our carriers and insured customers.

Schedule:

Monday - Friday | 8 a.m.- 5 p.m.

Benefits:
Competitive Compensation:

$$ Medical, Dental, Vision, LTD, and Life insurance. 401(k) match. Flexible Schedule. Career advancement opportunities.

Job Duties:

Investigation and Research:

Thoroughly investigate incoming claims to uncover potential third-party liability, ensuring no recovery opportunity goes unnoticed.

Creative Pursuit:

Utilize innovative approaches and persistence to pursue recovery opportunities while adhering to established guidelines.

Accurate Demand Packets:

Prepare demand packets with precision, ensuring precise calculation of incurred costs.

Strategic Recovery Plans:

Develop and communicate strategic recovery plans to efficiently recover the costs incurred.

Negotiation Expertise:

Engage with responsible parties, their carriers, and legal representatives to secure successful subrogation recoveries.

Collaboration:

Work closely with internal team members to ensure accurate input of all claims information into the claim system, enabling streamlined processes.

Additional Duties:

As an integral member of our team, you may be assigned additional responsibilities from time to time.

Job Requirements:

Collections Proficiency:

Proven track record in collections, with a deep understanding of effective debt recovery techniques.

Investigative Skills:

Sharp investigative skills, capable of uncovering crucial details that contribute to successful recoveries.

Results-Driven:

A strong desire to achieve and exceed targets, with a relentless commitment to success.

Communication Skills:

Excellent communication and negotiation abilities, allowing you to interact confidently with various parties involved in the recovery process.

Detail-Oriented:

Meticulous attention to detail to ensure accurate preparation of demand packets and strategic recovery plans, with precise documentation of the entire process.

Adaptability:

Able to adapt swiftly to dynamic situations, adjusting strategies as needed to maximize recovery success.

Team Player:

A collaborative team player who can work effectively with internal colleagues as well as external departments and personnel.

Industry Knowledge:

Familiarity with the commercial trucking industry and related claim processes is advantageous.

• High School Diploma or equivalent required, Associates preferred Commercial Trucking experience preferred Proficient in Microsoft Excel Strong customer service skills Extremely well-organized and able to prioritize in a high-interruption environment Ability to work effectively with others, as well as independently Strong written and verbal communication skills Ten Four Truck Insurance is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, ancestry, gender, gender identity, marital status, status with regard to public assistance, citizenship status, physical or mental disability, sexual orientation, membership or activity in a local commission, veteran status, age, or any other status protected by law. Military veterans are encouraged to apply.

Job ID:

3664

Job Type:
Full-time Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:
Claims:

1 year (Required) Ability to

Relocate:

Carter Lake, IA 51510: Relocate before starting work (Required)

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance