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AppleOne
Bilingual Claims Representative
Entry-Level JobVerifiedNo experience needed
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Scorecard
Based on Iowa data
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What they do
A Claims Representative accepts and reviews applications for insurance and provides information to insurance agents. Assists insurance customers, answers questions and processes requests to change or cancel policies. May assist with insurance claims that are disputed, review claims and policy coverage and help to negotiate agreements between customers and an insurance company.
$52,138 / year median in Iowa
+1% projected growth
Job Description
Bilingual Claims Representative AppleOne - 3.8 Des Moines, IA Job Details Temporary $19 - $20 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Vision insurance Paid sick time Qualifications Spanish Claim investigation Financial services customer support Process improvement English Research Financial fraud investigation Task prioritization Customer issue escalation Financial services Handling account queries Entry level Full Job Description Job Summary We are seeking a Bilingual Claims Representative for an on-site contract opportunity in Des Moines, IA. This role is ideal for a Spanish/English bilingual customer service professional with call center, financial services, fraud, claims, or investigations experience. Key Responsibilities Handle inbound customer calls related to fraud, claims, and account concerns. Investigate potentially fraudulent activity and assist customers with resolution steps. Identify and submit customer complaints when appropriate. Navigate multiple systems and applications to research information and complete assigned tasks. Prioritize daily work independently while meeting team and operational expectations. Support team performance by sharing knowledge and recommending process improvements.