Work Location Type:

Onsite Req Number 334430\n

About Grainger:

\nW.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.

Compensation:

\nThis position is hourly. The anticipated base pay compensation range for this position is $21.54 to $32.26 per hour.

Rewards and Benefits:

\nWith benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including: Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.\n18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.\n6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.\nEmployee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.\nMaternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. For additional information and details regarding Grainger's benefits, please click on the link below:\nhttps://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire -The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills. -The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. -Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details:

\nWe're hiring a full-time On-Site Service Representative in the Auburn Hils, Troy, & Lake Orion, MI area.\nThe Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth through customers' inventory management (KeepStock) program. Service Representatives (OSRs) also work with partners to implement sales strategy and to help customers understand how Grainger can provide solutions to their business' MRO needs.

You Will:

Service multiple customer locations\nReceive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.\nResolve customer problems promptly to retain and promote customer loyalty.\nFollow designated route defined by routing software tools and maintain route guides.\nIdentify continuous improvement opportunities in productivity, process, and cycle time.\nComply with safety and inspection requirements of the facility where the service is being provided.\nHelp create new orders by engaging with customers to identify additional product needs\nProbes for customer needs during each site visit and works with sales partners to expand Grainger offerings

You Have:

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