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IS
IPG SERVICES
Automotive Warranty Administrator
Career Insights for Claims Processor
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Scorecard
Based on Michigan data
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What they do
A Claims Processor reviews and processes insurance claims and determines whether an insurance policy will cover a claim. Gathers information from policy holders and organizes insurance files; may process checks with payments to policy holders when a claim is approved.
$42,597 / year median in Michigan
-6% projected decline
Job Description
Overview We are seeking a highly organized and detail-oriented Automotive Warranty Administrator to join our dynamic team. In this vital role, you will be responsible for managing warranty claims, ensuring compliance with manufacturer policies, and providing exceptional support to our service and sales departments. Your expertise will help streamline warranty processes, resolve claims efficiently, and maintain accurate records to support our commitment to customer satisfaction and operational excellence. This position offers an exciting opportunity to contribute to a fast-paced automotive environment where your skills in claims management and insurance knowledge will make a tangible impact. Responsibilities Process and handle all automotive warranty claims accurately and efficiently using insurance claims management software. Interpret manufacturer warranty policies and ensure claims adhere to regulatory compliance standards. Review automotive documentation, repair orders, and diagnostic reports to verify claim validity. Maintain detailed records of claims, approvals, denials, and correspondence within organizational systems. Collaborate with service advisors, technicians, and parts departments to gather necessary documentation for claims processing. Conduct data entry with precision into financial software and ensure all filing is completed in accordance with company policies. Assist in audits of claims files for accuracy and regulatory compliance while supporting the training of team members on best practices. Qualifications Proven clerical experience with strong organizational skills in a fast-paced environment. Experience using Microsoft Office suite (Word, Excel) along with management software. Strong customer service skills with the ability to communicate effectively with clients, providers, and internal teams. Ability to interpret policies accurately and perform claims adjudication while managing multiple tasks efficiently. Excellent typing skills combined with attention to detail for accurate data entry and filing practices. Join us as an Automotive Warranty Administrator if you're passionate about delivering exceptional service through meticulous claims management while supporting a collaborative team environment!