Claims Technical Representative

Company Farm Family Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.

Job Description Summary:

This technical position serves the claims operation in a variety of capacities, most of which are carried out through specialized, technical expertise. Primary functions of this role are comprised of technical audits and quality assurance to maintain claims guidelines, consistent processes, level of quality, etc. of internal field staff, external Independent Adjusters. This role may also perform estimate reviews and/or do full re-inspections. In other cases, these jobs may be responsible for the acquisition & sale of claims total loss items. Other key functions of the technical role may include technical and detailed processing and efficient handling of salvage vehicles and property for maximum recovery. Employees in this role are required to accurately record all hours worked and submit timesheets in accordance with company policy. Overtime may be assigned as business needs dictate, and employees are expected to work overtime when required. This is a 100% in-office position. Candidates must be able to work on-site at a designated company office during standard business hours.

Essential Responsibilities:

Writes estimates and supplements, from photos. Reviews and analyzes estimates, supplements and subrogation demand packets, application of appropriate betterment, identification of prior damage. Completes total loss documents as well as validates total loss evaluation accuracy. Negotiates changes to estimates, supplements, and total loss evaluations, as needed. Maintains a high level of professional communication and quality of service to customers through monitoring and efficiently handling work queues in claims and estimating systems. Follow up as needed through systems, phone, etc. to resolve customer needs or assist with inquiries. Utilizes claims and estimating systems daily. Obtains and maintains required licenses. Obtains resolution of disputed damages, estimates, or supplements from all methods of inspection. Qualifications /

Experience Required:

Bachelor's degree in a related field, or equivalent work experience. 2 year of claims or related technical experience. Specialized area of experience preferred, such as auto/salvage, property or construction background, claims field experience (depends on claims unit and area of focus). Must be able to maintain CE requirements. Completion of applicable courses such as advanced estimating, claims adjusting, PLRB, etc. Completion of appropriate training such as vendor, system application, etc. to ensure quality claim handling. Salary range is $34680 - $55896

PLEASE NOTE:

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas. If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400. Notice to

Recruitment Agencies:

Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions. We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. The collection of your personal information is subject to our HR Privacy Notice Benefits and Compensation We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities. Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence.