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HEREFORD INSURANCE COMPANY

NO-FAULT PIP ADJUSTER

Career Insights for Medical Claims Processor / Representative

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What they do

A Medical Claims Processor or Representative reviews and processes medical insurance claims and determines whether an insurance policy will cover a medical procedure. Gathers information from policy holders and organizes insurance files; may process checks with payments to policy holders when a medical claim is approved.

$48,582 / year median in New York

-4% projected decline

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Job Description

A vital and highly analytical position responsible for the adjustment of complex No-Fault claims. Must be conversant in NYS Insurance Department, Regulations 68; familiar with the process of identifying potential fraud claims for referral to HIC's Special Investigation Unit (SIU); familiar with the use of all No-Fault forms; familiar with HIC's No-Fault process to monitor peer reviews, independent medical examinations (IME), and the denial of No-Fault claims; familiar with the process of arbitration, subrogation, and legal suits resulting from No-Fault Claims adjusting. Essential Duties & Responsibilities Initiate the relevant investigative techniques (EUO, SIU) as part of the claims process. make coverage determinations and request appropriate investigation to facilitate proper handling of files. Forward
NF1, NF2
Forms upon receiving a new No-Fault claim. Make immediate contact with the applicant, or his representative to gather information necessary to the adjustment of the claim. Index all No-Fault applicants (ISO), record and monitor responses. Maintain a diary of all files assigned to the adjuster. Review all No-Fault communications received on assigned files. Review and monitor files for closing. Review all medical and expense bills submitted for duplication, and issue payment as appropriate. Follow HIC's No-Fault Vendor procedures for the initiation of independent medical examinations. medically manage through the proper use of ime and peer reviews as well as proper requests for verification. request six month eobs and review and document files with action plans and injury and medical status. Other Duties This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor. Qualifications Must be conversant in NYS Insurance Department, Regulations 68; ability to work in Windows software applications. Minium of 2 years handling No Fault claims. Supervisory Responsibilities