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PrideStaff

Risk Administrator

Career Insights for Claims Processor

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Based on Oregon data

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What they do

A Claims Processor reviews and processes insurance claims and determines whether an insurance policy will cover a claim. Gathers information from policy holders and organizes insurance files; may process checks with payments to policy holders when a claim is approved.

$47,333 / year median in Oregon

-7% projected decline

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Job Description

Risk Administrator Bend, OR PrideStaff, a staffing firm specialized in recruiting for Central Oregon businesses is actively seeking a Risk Administrator for a local company in the Bend area. The ideal Risk Administrator will be detail-oriented, thrive in a fast paced environment, and succeed with constant redirection throughout the day. The schedule for this position is Monday - Friday, 40 hours a week and
IN OFFICE
only.
Primary Responsibilities:
Claim Intake & Triage:
Manage incoming claims, perform data entry into database, and provide frontline phone support for stores and claimants regarding insurance coverage and safety incidents.
Administrative Support:
Process insurance mail, manage certificates of insurance, and handle subrogation requests. Lead scheduling and logistics for team meetings and departmental functions.
Liability Claim Assistance:
Support adjusters by collecting repair estimates and medical documentation, processing total loss paperwork, and tracking claim recoveries and restitution.
Workers' Compensation:
Monitor employee status changes, alert Sedgwick examiners of updates, maintain provider panels, and assist with the Return-to-Work program.
Product & Property Claims:
Coordinate shipping for product claims, prepare tender letters to manufacturers, and update claim files with final dispositions.
Reporting:
Prepare monthly claim metrics and presentation materials for department management.
Requirements:
Experience:
1-2 years of office experience; insurance background preferred.
Technical Skills:
Proficiency in Google Workspace (Slides, Calendar, Sheets), MS Word/Excel, and Cisco phone systems.
Soft Skills:
Strong problem-solving abilities with difficult customers and a "team-first" mentality.