CLAIMS REPRESENTATIVE SR

Company:

Dollar General Location:

Goodlettsville, TN Career Level:

Associate Industries:

Retail, Wholesale, Apparel Description Company Overview:

We're seeking a highly experienced Claims professional to manage complex, high-volume litigation across all 48 states. This role is best suited for someone who thrives in fast-paced environments, brings deep expertise in heavy litigation, and has a strong command of medical claim review and evaluation. You'll take ownership of claims from intake through resolution, partnering closely with legal counsel and external partners - while driving strategic decisions that minimize risk and deliver strong outcomes. Experience with an insurance carrier or third-party administrator (TPA) is strongly preferred.

Job Details:

Investigate, evaluate, negotiate, and resolve general liability, product liability, and related claimsManage a high-volume caseload of complex litigation matters across multiple states Conduct timely interviews with claimants, witnesses, and internal stakeholders Develop and execute proactive claim strategies from initial intake through final resolution Partner closely with defense attorneys, medical professionals, and vendors to manage claim outcomes and costs Assess exposure and make recommendations based on thorough investigation and analysis Maintain strong working knowledge of multi-state liability laws and regulations

Qualifications:

Proven experience handling heavy litigation claims (required) Strong background reviewing and interpreting medical claims and documentation Ability to manage a high-volume caseload with accuracy and efficiency Exceptional attention to detail and organizational skills Experience working for an insurance carrier or third-party administrator (TPA) preferred Strong negotiation, communication, and decision-making skills Ability to navigate complex, sometimes confrontational situations with professionalism This is a Remote opportunity with base compensation of $78,000