Dispute Chargebacks Associate

Properly process chargebacks Properly report fraud transactions Review and process rejected claims Process re-presentments and attach merchant documents to cases Review transactions on system generated reports for proper authorization and process chargebacks on bank-initiated claims Properly update cases to reflect chargeback status, corresponding accounting entries, and actions related to the chargeback Meet daily deadlines and goals Perform assigned tasks in accordance with regulations, company policies and procedures Regular and predictable attendance and punctuality Other duties as assigned

Physical Requirements:

Must be able to remain in a sitting stationary position for extended periods of time Constantly operate a computer and other office machinery Ability to lift up to 25 pounds Position level dependent upon experience FCBI is an equal opportunity employer.

Requirements:

At least 18 years of age High School Diploma or Equivalent Chargeback experience preferred Professional written and verbal communication skills Working knowledge of Microsoft office and general office equipment Ability to work with minimal supervision Detail oriented and ability to organize and prioritize Capable of meeting deadlines Must be able to get along with co-workers and work effectively in a team environment Must successfully pass background investigation according to company policy