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Proficient Benefit Solutions

Benefit Support Representative

Career Insights for Claims Representative

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What they do

A Claims Representative accepts and reviews applications for insurance and provides information to insurance agents. Assists insurance customers, answers questions and processes requests to change or cancel policies. May assist with insurance claims that are disputed, review claims and policy coverage and help to negotiate agreements between customers and an insurance company.

$51,054 / year median in Texas

+6% projected growth

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Job Description

Benefit Support Representative Proficient Benefit Solutions - 2.0 San Antonio, TX Job Details Part-time | Full-time $15.00 - $15.50 an hour 20 hours ago Benefits Paid training Health savings account Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Paid time off On-the-job training Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Spanish Confidential information handling English Full Job Description About us Proficient Benefit Solutions is a small business in San Antonio, TX. We are professional, agile, collaborative and our goal is to become the most respected TPA in the world by serving others in ways unimagined. We are a Third-Party Administrator providing administrative services for clients based throughout the state of Texas. This position performs a variety of plan level support including plan set-up, plan document preparation, enrollment tasks, COBRA processing/administration and other general plan and claim processing services.
Our work environment includes:
Medical/Dental/Vision/FSA/HSA Benefits
SIMPLE IRA
Retirement Plan with 3% Company Match Employer Paid Life Insurance Paid Vacation Paid Company Holidays Employee Assistance Program Modern office setting Casual work attire Relaxed atmosphere Safe work environment On-the-job training Company perks The Benefit Support Representative position is accountable for a variety of plan level and claim processing related tasks. These tasks can range from routine clerical and data entry tasks to higher level processing and analysis. Additionally, this position is responsible for the setup of all client plans which includes the creation of plan documents and the enrollment of all plan participants. Finally, this position is also responsible for fielding approximately 20-25 incoming telephone inquiries per day. Typical calls from plan participants include requests for status of claim payments, account balances, password resets or debit card related inquires. The candidate must be bilingual in English/Spanish. The ideal candidate will be able to work independently with little or no supervision and must be exceedingly well organized, flexible and enjoy the challenge of working in a small office of diverse people and functions. The ability to work in a fast-paced environment, sometimes under pressure, while remaining resourceful with a high level of professionalism and confidentiality is crucial to this role.
Pay:
$15.00 - $15.50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance
Language:
Spanish (Required) Ability to
Commute:
San Antonio, TX 78240 (Required)
Work Location:
In person