Commercial Lines Account Manager SustainableHR Fargo, ND Job Details $70 - $85 an hour 5 hours ago Benefits Profit sharing Health savings account Paid holidays Health insurance Dental insurance 401(k) Vision insurance Life insurance Qualifications Customer communication Property & Casualty License Full Job Description Fargo, North Dakota | Take ownership of a book of business. Build relationships. Make an impact. If you know commercial insurance, understand what it takes to retain clients, and enjoy being the person who makes sure nothing falls through the cracks, this could be the opportunity you're looking for. Our Client is hiring a Commercial Lines Account Manager to join our Insurance team in Fargo. You'll manage and service an established portfolio of commercial accounts while working directly with clients, carriers, producers, and internal partners. From new business and quoting through renewals and ongoing service, you'll play an important role in keeping accounts moving and clients confident in their coverage. This is a hands-on account management role for an experienced insurance professional who wants real ownership and the opportunity to make a difference. Your Day-to-Day Manage the book. Take responsibility for assigned commercial accounts and help drive strong retention through proactive, responsive service. Own the renewal process. Coordinate renewal activity, gather information, obtain quotes, review carrier proposals, and prepare accurate client documentation. Work with carriers. Communicate directly with insurance carriers to obtain quotes, process changes, and resolve service issues. Protect accuracy. Review policies, endorsements, audits, invoices, and other account documentation to ensure accuracy and timely completion. Take care of clients. Respond to questions, coordinate requests, and serve as a dependable resource throughout the policy lifecycle. Keep everything organized. Maintain accurate client and policy information in the agency management system and stay on top of deadlines, follow-ups, and account activity. What You'll Bring 3-5 years of experience in commercial insurance servicing or account management Experience managing a commercial book of business and contributing to retention Active Property & Casualty license Strong understanding of commercial insurance operations Excellent written and verbal communication skills Strong attention to detail and follow-through Ability to prioritize and manage a high volume of work Customer-first mindset College degree or equivalent work experience Why Us? You'll be part of a growing community bank where strong relationships, integrity, and exceptional service are at the heart of the business. Our Insurance team combines the personal approach of a community-focused organization with the resources and stability of Starion Bank. You'll work alongside people who value: Strong client relationships Integrity and accountability Service excellence Teamwork Professional growth Work-life balance What We Offer Competitive salary Health, dental, vision, and life insurance Health Savings Account 401(k) and profit-sharing opportunities Annual incentive compensation program for benefit-eligible employees Paid vacation and holidays Professional development opportunities Supportive, collaborative team environment Work-life balance Our client has been recognized as a "Best of the Best" by Independent Bankers magazine and one of the "50 Best Places to Work" by Prairie Business magazine. Ready to Put Your Experience to Work? If you're ready to take ownership of a commercial book, build lasting client relationships, and grow your career, apply today. Commercial Lines Account Manager — Fargo, ND