Community Association PracticeLocation:

Ocean City, MDWork Arrangement:

Hybrid /

RemoteJob Type:

Full-timePosition SummaryWe are looking for an experienced Commercial Lines Account Manager to support a Community Association Practice. The ideal candidate will have at least 2 years of commercial lines insurance experience, strong client service skills, and a working knowledge of commercial insurance products.

This position serves as a key liaison between clients and insurance carriers, helping manage new and renewal business, account servicing, proposals, and day-to-day client needs.

Key Responsibilities

Manage and service commercial insurance accounts from new business through renewal.
Act as a liaison between clients and insurance carrier partners.
Market new and renewal accounts to appropriate insurance carriers.
Prepare insurance proposals and related account documentation.
Respond to client questions and provide timely solutions.
Assist clients with commercial insurance products, including:
General Liability
Commercial Property
Workers' Compensation
Other commercial lines products
Process policy changes, renewals, and other account servicing activities.
Maintain accurate client and policy records.
Coordinate with internal teams and carrier partners to resolve account issues.
Provide a high level of customer service while maintaining strong client relationships.\nRequired Qualifications\n
2+ years of experience servicing commercial lines insurance clients.\n
Experience working with community association accounts is preferred.\n
Active Property & Casualty (P&C) insurance license required.\n
Strong understanding of commercial insurance products and account servicing.\n
Excellent verbal and written communication skills.\n
Strong organizational and time-management abilities.\n
Ability to manage multiple accounts, priorities, and deadlines.\n
Proficiency with Microsoft Office Suite.\nPreferred Qualifications\n
Experience supporting community association insurance accounts.\n
Experience with AMS360 or similar agency management systems.\n
Knowledge of commercial property, general liability, workers' compensation, and related coverage.\n
Strong client relationship management skills.\nWork Environment\n
Hybrid/remote work environment.\n
Full-time position.\n
Requires regular communication with clients, insurance carriers, and internal teams.\n
Strong attention to detail and ability to work independently are important for success.\nCompensation & Benefits\n
Competitive benefits package\n
Hybrid/remote work options\n
401(k) with company match\n
Paid time off\n
Medical and dental insurance\n
Paid holidays

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